Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Samsung Galaxy Fold 5
on September 19, 2023
Posted by: JTatts
[This review was collected as part of a promotion.] This phone is absolutely gorgeous. You'll fall in love with the new Samsung Galaxy Fold 5. Very fast speeds with every feature that you can think of and way more. The graphics are absolutely amazing with any games or movies ever. The speed of anything you want to download is so fast. Everything works flawlessly. Very nice camera quality in both front and back cameras. Only issue I had was when I first started to do the set up and download of the apps and updates, the Samsung default apps dud not install. I keeped getting a message that it was waiting for wifi to download. Even tho I was already signed in as the initial set up you can login to your wifi. And i was logged into my wifi a at the time. I had to tap on each app to go to the apps store to download. Other then that everything else worked flawlessly. Easy set up to start your phone up and get it going fast. Although one set back on this device it does not come with much the phone SD card age sum card slot ejector pin. C type power cable, no power box to plug in the power cord to so you'll have to buy one or use your old one. No wireless charger you'll have to buy that as well. You can charge other devices via wireless with this phone with compatible devices that also charge wirelessly so that's cool. And most phone cases for this phone aren't that great yet from reviews that I've read. All and all I'm very satisfied with this pune purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first foldable was worth the wait!
on September 19, 2023
Posted by: Airlox
[This review was collected as part of a promotion.] I recently got my hands on the Samsung Galaxy Fold 5, and wow, I'm in awe! This phone awesome in every way that counts.
Design & Build: The Fold 5 looks and feels amazing. The hinge is smooth, and folding it is oddly satisfying.
Display: The 7.2-inch screen is a visual treat. Watching videos or multitasking is super simple & fun to do. The front screen is a touch small when typing but barely worth mentioning since I can open up as needed
Performance: Super fast. Apps open instantly, and the refresh is smooth.
Camera: Pictures and videos look incredible. It's my go-to for capturing moments both with the front screen or opened. Selfies with the back cameras take just a little getting used to.
Battery: Surprisingly long-lasting, and fast charging is great.
Software: Swapping from using an app inside to outside & back is great.
I've been part of the Samsung family for a while & am super happy with this new iteration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Fold5: The Ultimate Foldable Experience
on September 19, 2023
Posted by: RcnShrl
[This review was collected as part of a promotion.] The Galaxy Z Fold5 is the best foldable phone ever. It has a new Flex hinge that folds flat and makes the phone thinner, lighter, and more solid. The hinge also keeps the dust out, which is awesome.
The phone is super fast, thanks to the Snapdragon 8 Gen 2 for Galaxy processor, which is the best chip for Android phones. It improves the performance and battery life of the phone, and also the camera quality. The phone can record 8K videos, and has a Director's View mode that lets me switch between different cameras.
The coolest feature of the phone is the under-display camera on the main screen, which is almost invisible when the screen is on. It is a cool innovation that gives me a full-screen experience. The camera is not very high-resolution, but it works fine for selfies and video calls.
The main screen is amazing, with a 7.6-inch Dynamic AMOLED 2X display that has a 120Hz refresh rate. It is like having a mini tablet in my pocket, and I can use it for watching videos, playing games, and multitasking. The phone also supports the S Pen, which is great for writing, drawing, and taking notes.
The only thing that I wish was better is the camera quality. The phone has the same camera hardware as the Z Fold4, which is good, but not great. It lacks some features like optical zoom, night mode, and portrait mode.
The Galaxy Z Fold5 is not cheap, but it is worth it. It is a phone that can do more than any other phone, and it offers a unique and immersive experience.
The phone is super fast, thanks to the Snapdragon 8 Gen 2 for Galaxy processor, which is the best chip for Android phones. It improves the performance and battery life of the phone, and also the camera quality. The phone can record 8K videos, and has a Director's View mode that lets me switch between different cameras.
The coolest feature of the phone is the under-display camera on the main screen, which is almost invisible when the screen is on. It is a cool innovation that gives me a full-screen experience. The camera is not very high-resolution, but it works fine for selfies and video calls.
The main screen is amazing, with a 7.6-inch Dynamic AMOLED 2X display that has a 120Hz refresh rate. It is like having a mini tablet in my pocket, and I can use it for watching videos, playing games, and multitasking. The phone also supports the S Pen, which is great for writing, drawing, and taking notes.
The only thing that I wish was better is the camera quality. The phone has the same camera hardware as the Z Fold4, which is good, but not great. It lacks some features like optical zoom, night mode, and portrait mode.
The Galaxy Z Fold5 is not cheap, but it is worth it. It is a phone that can do more than any other phone, and it offers a unique and immersive experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on September 19, 2023
Posted by: Ilovemysamsung
[This review was collected as part of a promotion.] I like the phone overall, the only thing I do not like is the downgraded camera. I think this phone would be my favorite if the camera was at least the same as the s22 .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and functional
on September 19, 2023
Posted by: Hemichick
[This review was collected as part of a promotion.] Having both screens is fantastic for getting business work done on the go! I love being able to open up the screen when I need to make invoices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly sturdy, very functional!
on September 19, 2023
Posted by: Figublu
[This review was collected as part of a promotion.] The front screen being thinner makes utilizing it for normal small tasks much easier than on my previous phones, but still having access to a large screen for watching videos or playing games is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
# Only samsung.#1
on September 20, 2023
Posted by: Stephsamsung
[This review was collected as part of a promotion.] I I love Samsung products and a loyal customer for 23 years I've always had a Galaxy but I'm looking forward to trying to do flip series they look amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved Graphics/Performance
on September 20, 2023
Posted by: Tonyajax74
[This review was collected as part of a promotion.] Samsung galaxy fold 5 comes with improved Graphics as well as overall performance (longer battery, improved multi tasking and slicker s pen) compared to fold 4 due to its processor upgrades.
The hinge design was drastically improved with no gap resulting to a slimmer body.
The hinge design was drastically improved with no gap resulting to a slimmer body.
Value
5
Written by a customer while visiting Samsung US