Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
4
Selfie camera
on September 17, 2023
Posted by: Freddy
[This review was collected as part of a promotion.] The selfie camera is not good. The difference is noticeable compared to the main camera. Can't take selfies with good quality. The grains from the pictures are easily noticeable. I hope there's an adjustment to the camera setting I just don't know about. I also bought the Samsung case with the pen but the pen does not act as a remote and the front cover does not have protective screen to it. For the price of the case, it should have them. Other than those, the phone is ok.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Big screen
on September 17, 2023
Posted by: Iplayalbiononline
[This review was collected as part of a promotion.] I mainly bought it for games. I really should have just kept my old phone and used the money from this phone to get a high end laptop. 2k for phone and you can get a really good laptop for that price
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hi there Iplayalbiononline, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We understand wanting the best device possible if you are an avid gamer. We do have a 15 day return policy on all devices if you are finding it not meeting your needs the way you prefer. We also recommend changing the settings of your device to increase the refresh rate of your device. You can do this under display and motion smoothness, adjusting from standard to adaptive. We have included a link below to the Samsung Support Team if you would like any assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold 5
on September 18, 2023
Posted by: Bigdaddy93
[This review was collected as part of a promotion.] The galaxy z fold 5 has the best camera quality I have ever seen the graphics on games especially mortal combat is absolutely amazing this is the best phone I have ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Best as strong as it's name
on September 18, 2023
Posted by: NiceGuy
[This review was collected as part of a promotion.] Well honesty speaking I use my Samsung device for my graphics designing work and I must say the screen curve has been most efficient to my work
The best feature that amaze me the most is the fingerprint sensor that brings down the upper cotton
The best feature that amaze me the most is the fingerprint sensor that brings down the upper cotton
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is the best in the industry.
on September 18, 2023
Posted by: Whatisnextforsamsung
[This review was collected as part of a promotion.] I use my device for personal and work related tasks and it satisfies all my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung
on September 18, 2023
Posted by: Tbiels
[This review was collected as part of a promotion.] Just an incredible device that folds out into a mini tablet . Easy to hold in one hand when folded out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG HAS THE BEST SOFTWARE AROU
on September 18, 2023
Posted by: Razzle
[This review was collected as part of a promotion.] I used to be a iPhone but since I moved to Samsung everything has been running smoother and I will tell everyone about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mini Tablet aka Everything Phone
on September 18, 2023
Posted by: SamsungUserAlways
[This review was collected as part of a promotion.] Phone has amazing features. Shifting from single screen to large screen is smooth. Video quality and pixels work fine.
Few suggestions-
Increase width of folded Phone. 1) Keypads are hard to use if shifting to zfold from S series
2) Camera quality is good but needs to compete with S series
3) some apps aren't supportive in large screen, works fine when Phone is folded.
Few suggestions-
Increase width of folded Phone. 1) Keypads are hard to use if shifting to zfold from S series
2) Camera quality is good but needs to compete with S series
3) some apps aren't supportive in large screen, works fine when Phone is folded.
Value
5
Written by a customer while visiting Samsung US