Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
What a phone!
on September 13, 2023
Posted by: Birdsintheskyyyy
[This review was collected as part of a promotion.] Has all Of the qualities you want in a phone connection, great pictures, videos, and Beautiful resolution
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Endless possibilities
on September 13, 2023
Posted by: Rhino22
[This review was collected as part of a promotion.] Gaming, work, social media. It does it all. Watching Netflix. Doodling. The s-pen is fluid and the screen is dynamic the best ways. 10/10 best decision I made was to switch from my iPhone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic device with fantastic software
on September 13, 2023
Posted by: neilth
[This review was collected as part of a promotion.] The Z Fold5 is quite a smartphone with its two screens and all of its software features. I have been using it now for about two weeks and I’m still learning how to take advantage of all of the settings and features it provides. It’s large screen is it’s best feature, providing the ability to run apps on an almost square screen allowing two handed operation when desired as well as the ability to multitask, having several apps open simultaneously on this large screen. The cameras provided work extremely well, producing great pictures and videos.. The performance is fast with no noticeable lag or delay. The only negative aspect of this phone for me is its battery life. Without running any games or intensive apps, the battery level will drop 50% or more by evening. This is a new device, and I’m hoping that coming software updates, including One UI 6.0 with Android 14 will resolve this issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5: Unrivaled Foldable Software
on September 13, 2023
Posted by: CaptainAhab
[This review was collected as part of a promotion.] The original Galaxy Note was considered a pioneer for the format. A larger canvas only goes so far, smart software to leverage that real-estate is paramount. The Galaxy Z Fold line continues that legacy and updates it for the age of foldable phones.
I work in a grant writing and research position at a non-profit and am a reservist in the US Air Force. Both of my jobs frequently rely upon viewing documents that are not practical to read on a conventional smartphone. The Galaxy Fold 5's aspect ratio and 7.6" diagonal means that I can actually read and annotate documents on the go. This is transformative for productivity and allows me to be that much more productive.
The battery life from the improved Snapdragon 8 Gen 2 SoC, newer generation OLED panels, and Samsung's software efficiency means I can reliably make it through a day on a charge, and I almost exclusively use the larger inner screen.
Finally, the Fold is the only foldable smartphone to offer IP68 ingress protection, it gives me peace of mind that mild contact with dust and water will not immediately destroy my foldable phone. That peace of mind is invaluable during a drill weekend at my reserve unit.
Samsung's multi-tasking software (3 windows at once and floating apps), the good lock modules, and overall system fluidity makes for an extremely refined foldable smartphone. Samsung is years ahead of the competition in this regard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on September 14, 2023
Posted by: Salon927
[This review was collected as part of a promotion.] The streaming is phenomenal. This screen is so clear
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger screen
on September 14, 2023
Posted by: Kanthon
[This review was collected as part of a promotion.] I love watch movies and reading with my kindle on this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than I expected
on September 14, 2023
Posted by: JimmyT
[This review was collected as part of a promotion.] I was hesitant to upgrade my Z Fold 3 to the Fold 5, as I didn't think that there would be much different, and that I should hold off for the next version. But, as my biggest desire to upgrade my Fold 3 was the fact that the interior screen stopped working completely. A defect that started small, after already owning the phone for about 14-months, and then quickly grew to the entire screen. This is an issue that I'm concerned could happen again with the Fold 5. However, if it does, this time around I'll be more inclined to utilize any remaining protections/warranties included.
I haven't had the Fold 5 for very long and cannot rate it's long-term functionality, but I can say that there are a lot of things that just feel different from the Fold 3, in the sense that something has been changed for the better. I can't put my finger on what those changes are though. Perhaps it's just the excitement of having a new phone, and one that I can use all of it's features. Whatever it is, I'm happy that I made the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Discovering New Featues
on September 14, 2023
Posted by: Tnnandy
[This review was collected as part of a promotion.] 1st phone that was enticing enough to make me switch from a iPhone. Super user friendly without the handcuffs!
Value
5
Written by a customer while visiting Samsung US