Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
the future is here
on September 11, 2023
Posted by: Born2dance
[This review was collected as part of a promotion.] the best phone I have ever had, from its futuristic appearance with an incredible screen that you can spend hours playing any game under the same intensity of the sun without hardly noticing it due to the quality and high brightness it has. An incredibly comfortable size even without folding. As I told you, the future is here.... good job SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone And Samsung Product
on September 11, 2023
Posted by: Roman1
[This review was collected as part of a promotion.] Since upgrading to th S23+ , it has been easy and fun to use the phone. Have captured many pictures of fun places and other things. I have been a loyal user of Samsung Phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from S22U to Fold5
on September 11, 2023
Posted by: Misterwoo
[This review was collected as part of a promotion.] This phone is great for everyday use!
This phone does everything! Multi-screen productivity! You can stream and play games at the same time!
Or browse the internet and work on your tasks for the day!
I switched from a phablet to this the Fold! You should too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good.
on September 11, 2023
Posted by: jise123
[This review was collected as part of a promotion.] I used it for work, taking pictures, sending emails, review the cat-sheet on Excel.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Z Fold5
on September 11, 2023
Posted by: Chibikitti
[This review was collected as part of a promotion.] I absolutely love my new Z Fold5. I've always wanted a phone I could use to watch videos and movies on without feeling like the screen is so small, and the absolute portable movie theatre quality of my Fold is beautiful.
I also love the multitasking I can achieve with my Fold and I like to watch videos and browse social media or other sites, and with the Fold it's so easy to do.
The feature to add videos as a background and the feature to cycle through different lockscreen photos is amazing as I love to customize my phones as much as possible.
It's lighter than I thought it would be and I love the slim design of the cover screen. It makes it easy to use one handed, and I have the choice of a larger screen as I open the Fold.
I highly recommend this phone and I'm so happy I did my research and chose the Z Fold5!
I also love the multitasking I can achieve with my Fold and I like to watch videos and browse social media or other sites, and with the Fold it's so easy to do.
The feature to add videos as a background and the feature to cycle through different lockscreen photos is amazing as I love to customize my phones as much as possible.
It's lighter than I thought it would be and I love the slim design of the cover screen. It makes it easy to use one handed, and I have the choice of a larger screen as I open the Fold.
I highly recommend this phone and I'm so happy I did my research and chose the Z Fold5!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My brother has it an it's amazing power
on September 11, 2023
Posted by: Cb4mando
[This review was collected as part of a promotion.] I have a smasung watch, phone home appliances and door lock so hands down samsung is amazing to have don't forget I have a samsung TV that I love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
To thick, small outer screen
on September 11, 2023
Posted by: Ryanstowers
[This review was collected as part of a promotion.] Business, fast pace use,................
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Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hey there Ryanstowers, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are finding the business features and speed of your device to be helpful. If you are unhappy with the size of the overall device we do have a 15 day return policy. We have included a link to the Samsung Support Team to offer further information and assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never cease to amaze me
on September 11, 2023
Posted by: Love4life
[This review was collected as part of a promotion.] This product is probably one of the best phones out here on the market to date. Love all the few new features that differ from the last model and for sure admire the whole design.
Value
5
Written by a customer while visiting Samsung US