Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Fold 5 best phone
on March 17, 2025
Posted by: Slickwill
[This review was collected as part of a promotion.] I was not sure at first about buying a fold 5 but I'm glad I did i enjoy my gaming, movies and surfing social media with this device.
The opportunity to make it mine by changing colors ringtone and more makes the experience even better
The opportunity to make it mine by changing colors ringtone and more makes the experience even better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on March 17, 2025
Posted by: 958793ljtEbony
[This review was collected as part of a promotion.] Phone cpu system is easy to learn and use...Microsoft Word and excel works quite well in addition to working seamlessly with my hp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. Especially as my eyes age
on March 17, 2025
Posted by: bricklady79
[This review was collected as part of a promotion.] I use this phone for work and personal. I love the fold option as my eyes get older. I can read patient labs and radiography with ease!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on March 17, 2025
Posted by: Drama1
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5 has quickly become one of my favorite phones ever. I’ve been using Z Fold devices since they first launched and plan to continue upgrading to the newest models. The larger screen when unfolded is a game changer for watching videos and multitasking. I love that I can read emails, watch my favorite shows, and handle tasks all at the same time. It's an excellent device for anyone who values efficiency and a premium experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 17, 2025
Posted by: Katch77
[This review was collected as part of a promotion.] The phone is great wish it was a normal phone size folded then making the unfolded phone a little larger. Also uses a tablet operating system so some phone apps won't work properly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for small buisness owners
on March 17, 2025
Posted by: Mike201l
[This review was collected as part of a promotion.] I use the folds whole screen constantly for my small buisness, it allows me to access PC sites easily so I can do what I need to from inventory tracking, scheduling and running payroll.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it...mostly
on March 17, 2025
Posted by: ReformedIgadgetuserSH
[This review was collected as part of a promotion.] Aside from the learning curve and getting a case that fits well, it has been fantastic. I am a cheif multitasker, so all of the feature that allow for it do not disappoint. I am positive I haven't been using it optimally.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Phone
on March 17, 2025
Posted by: Ayle516
[This review was collected as part of a promotion.] I enjoy the fold function of the phone. For those that are visually impaired, I am able to show larger versions of text/photos so that they are able to see clearly. The front screen is large enough for quick searches. The phone has seamless actions across apps so it makes navigating so much easier.
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Thanks for your feedback on the Galaxy Z Fold5, Ayle! We're glad to see that you like the fold function and how it helps visually impaired users see bigger text and photos. It's awesome to know that the front screen makes quick searches easy for you, and we’re happy you find the app navigation smooth. Your thoughts really show what we wanted to achieve with the Z Fold5! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US