Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
The functionality of this device is amazing
on February 26, 2025
Posted by: SavageP
[This review was collected as part of a promotion.] This is a quality device which allows seamless transitions between applications used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing!!
on February 26, 2025
Posted by: Florida
[This review was collected as part of a promotion.] The fold is absolutely amazing...I can't put it down..Look the size of the screen especially when I'm watching videos..Wish I would have purchased when it first came out..My whole family has switch to the fold and they are happy..Thanks Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features are impressive
on February 26, 2025
Posted by: LoveZgirl
[This review was collected as part of a promotion.] App accessibility throughout the play store is remarkable. Picture quality is of good quality. The phone fits in one hand as a small computer. All features and updates are current quarterly or every other month.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone updates have improved it over time
on February 26, 2025
Posted by: Erock81
[This review was collected as part of a promotion.] Good phone. Software updates keep the phone improving over time. Samsung definitely have the best folding phones. No issues with screens. Wish the cameras and camera software were better. File setup on android not great so sometimes I save something and i have a hard time finding the file location. But regular use stuff is great and I'm happy about my purchase. As a gamer I want a wired controller but all the best ones have the usbc on the right side but with the screen unfolded the port is on the right or top when turned to attachso the screen is a bit below the controller instead of just above. I could only find 1 controller with the usbc connection on the left but its not as good as the top wires controller available.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Z Fold 5
on February 27, 2025
Posted by: Pandatonix
[This review was collected as part of a promotion.] Samsung Z Fold 5 has been one of mu favorite devices I've ever had. I had always loved the customization options on Samsung Devices and the interface is easy to navigate and very esthetically pleasing. If something wasn't to my liking, I like that I have the options to change it to really feel like my phone.
When I got my Z Fold 5 I was working in a dental clinic where we were still adhering to Covid Guidelines. Being that I had this large screen and monitor it was nice streaming my shows and movies while on lunch in my car. The speakers are this device are loud and crisp. I also enjoy the Samsung Galaxy Buds+ that I use frequently, especially on plane rides or working out in the gym. The paired app makes it easy to connect and locate my buds if they were to be lost. I thoroughly enjoyed the widgets on this phone and the S Pen support.
Overall, a great phone with a great display and the option to customize and truly feel like it is MY phone. I look forward to the next iterations of this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone was great when open
on February 27, 2025
Posted by: SamsungFaithfulUser1
[This review was collected as part of a promotion.] I really liked using this phone when I had it opened. It allow me to multi task, allowing me to work faster. The operating system was smooth and easy to work with the only negative that I have and could not get used to was how small this screen was. When you closed it, the front screen. I used this phone for a few months and ended going back to the galaxy s twenty five ultra.
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5! It's awesome to know that you're a faithful Samsung user, and we greatly appreciate you! We're thrilled to see that you appreciated the multitasking capabilities it offers. With its industry-leading Flex Mode, the Z Fold5 allows you to effortlessly transition between tasks, enhancing your productivity. We understand that screen size can be a consideration. The Z Fold5 features a vibrant 7.6-inch main display that provides an immersive experience when unfolded, while the cover screen ensures you can access essential information quickly when the device is closed. Your feedback is valuable, and we’re constantly striving to improve our devices to meet users' needs. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The quality and durability
on March 2, 2025
Posted by: Beaniebean
[This review was collected as part of a promotion.] The clarity of displaying any platform of the phone is clear and precise especially when taking pictures, the editing and adjusting is simple. The streaming of movies gives you that same experience as being in a movie theater, the dimension, the quality and the pixel coloring is awesome. I'm so impressed with the details of this phone, when folding it leaves no gap as the previous model
and the screen is very durable my cat proved that to be true. In all, the experience of the advanced features, the exceptional performance and easy handling of the z fold 5 has been a rewarding experience. Being in the 70+ plus era, I'm one of the rare few people that loves technology, I look forward to the venture.
and the screen is very durable my cat proved that to be true. In all, the experience of the advanced features, the exceptional performance and easy handling of the z fold 5 has been a rewarding experience. Being in the 70+ plus era, I'm one of the rare few people that loves technology, I look forward to the venture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best Samsung devices today.
on March 2, 2025
Posted by: Talata65
[This review was collected as part of a promotion.] This phone has unmatched features and the graphics are just phenomenon.
Value
5
Written by a customer while visiting Samsung US