Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
I love Samsung Galaxy products
on February 25, 2025
Posted by: Michigan
[This review was collected as part of a promotion.] My whole family was Samsung TV's and we have 5 Samsung tables. Plus we have 4 Samsung phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just Love the phone
on February 25, 2025
Posted by: LadyZee55
[This review was collected as part of a promotion.] I just love my Fold 5!!!.....it truly serves all my needs to a T!!!....i just everything about this device!!...great for watching movies and shows!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on February 25, 2025
Posted by: Aaron361
[This review was collected as part of a promotion.] I Love how I can choose to use the phone regularly (which is great for talking)or if I want to open it up and get a bigger view of what I'm looking at. (Great for web surfing texting and much more)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Phablet
on February 25, 2025
Posted by: Chopper
[This review was collected as part of a promotion.] I used to carry my phone and my tablet all the time and once I got my phone, I stopped carrying the tablet. It's awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the foldable
on February 25, 2025
Posted by: ScorpionDawn
[This review was collected as part of a promotion.] Absolutely love it. Can't wait for the G fold (tri-fold) to come out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Fold concept
on February 25, 2025
Posted by: Ramonsaint
[This review was collected as part of a promotion.] I've had a Fold since 4, and love the convenience of having a tablet and phone. I use both screens quite frequently, with the inside screen being the one I use for work. The Fold also has taken the place of my laptop for anything I would possibly use it for! I'll likely use a Fold for the rest of my time with cellphones in general. With the right apps, these are definitely the future!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold 5
on February 25, 2025
Posted by: Kregba24
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5 Review: A Year and a Half Later
When I first bought the Galaxy Z Fold 5, I was both excited and skeptical. The massive inner display was a huge selling point, but I wasn’t sure how I’d feel about the narrow outer display. Now, after using it for over a year and a half, I can confidently say it has been nothing short of spectacular.
Samsung’s software optimization is excellent—apps fit beautifully on the larger screen without excessive black bars, and there’s a solid selection of software support, especially from the Galaxy Store. Having Samsung-developed apps tailored for the device is a great touch.
That said, I still hope future generations address a few things. First, I’d love for the outer display to match the size of a standard phone, even if it slightly affects the inner screen’s aspect ratio. I think most users would gladly take that trade-off for a more natural experience when folded. Additionally, a built-in S Pen and larger battery would be fantastic additions.
And since this is a premium device, it should come with the best cameras Samsung offers—on par with the Galaxy S series. If I’m paying top dollar for a foldable, I don’t want to compromise on camera quality.
Overall, the Z Fold 5 has exceeded my expectations, and I can’t wait to see how Samsung continues to improve this form factor in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone!
on February 25, 2025
Posted by: Musicman0300
[This review was collected as part of a promotion.] Seamless actions across aps is great! Large screen is very handy. Before I retired it was great productivity tool. Now that I'm retired i play games and use social media.
Value
4
Written by a customer while visiting Samsung US