Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
This phone is amazing and easy to use.
on February 11, 2025
Posted by: Apain4208
[This review was collected as part of a promotion.] I use my phone to keep up on sports and keep up on social media i also keep up on the news and play games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy, easy to use with great features.
on February 11, 2025
Posted by: Monkeyboy
[This review was collected as part of a promotion.] This was a definite step up from my previous phone. It has a lot more memory and is easier to transition from one app to another. The updates have made it much more useful when used with social apps and games. I usually spend my mornings going through news reports and the schedule for the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features & capabilities.
on February 11, 2025
Posted by: SupercarSleeper
[This review was collected as part of a promotion.] Samsung in my opinion has always had the best phones & accessories. Once I bought the Fold I have never used a different phone. The features & capabilities are best in class. More importantly they are user friendly & very easy to operate. I use my phone for friends, family, social media, & even for my business & creating content. Samsung has the best camera features out there, no other phone compares to the quality hands down! Check it out for yourself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 11, 2025
Posted by: Aceman
[This review was collected as part of a promotion.] Very easy phone to use, the picture quality is very good along with the videos taken in playback are very good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone screen needs improvement
on February 11, 2025
Posted by: Yogi4bama
[This review was collected as part of a promotion.] Great multi functions and apps screens need improvement for normal wear and tear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about m phone. I love samsung pr
on February 11, 2025
Posted by: Wandavision
[This review was collected as part of a promotion.] I use my phone to stay in contact with my love ones. I also use my phone to for gaming and use my phone for work/meetings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Good and bad of the z fold 5
on February 11, 2025
Posted by: JAYGODfirst
[This review was collected as part of a promotion.] The Galaxy Z Fold 5 is more than just a smartphone—it’s an experience. With its advanced AI features, this device stands at the forefront of innovation. Performance-wise, it is exceptionally fast and highly capable, handling a wide range of tasks seamlessly. After using it for a year, I am still discovering new functionalities. Its slim design enhances portability, making it convenient to carry. The processor has efficiently managed every demanding task I’ve put it through, including intentionally installing numerous apps to test its limits—yet it continues to perform flawlessly. Additionally, its ability to transform into a desktop when connected to a monitor or TV adds another layer of versatility, making it an outstanding choice for both productivity and entertainment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Fold 5 Year Review
on February 11, 2025
Posted by: Austintatious
[This review was collected as part of a promotion.] I've had the Z Fold 5 for a little over a year now and overall have loved the experience. This is my first foldable device and I love the extra screen real-estate for streaming, gaming and multitasking. The seamless actions across apps and screens makes for a smooth experience when switching between them. Both displays are responsive and the crease generally disappears when bigger screen is in use. Build quality is very good, after numerous folds and drops, the phone still functions great. The integration with the other products in the galaxy line is pretty good. I use the S pen, galaxy buds pro, and galaxy watch with this device and all are functional. My main gripes with the accessories mainly stem from the S pen. I wish there was a slot in the phone for the S pen, but understand the need to save space, and I wish that it was functional on both displays. My main gripes with the phone itself is that it is quite thick in its folded state and would like to see that measurement get slimmer with newer iterations. Also, I wish the outer display was slightly wider. It can sometimes be difficult to type two handed with such a narrow display. I know there were minor improvements in these departments for the Z Fold 6, but wish to see it further developed before purchasing a new one. Lastly, I would love to see the flagship cameras implemented in the Fold series as well as a larger battery if possible while saving space. Overall, it is a great device and the new AI features are a hit!
Value
4
Written by a customer while visiting Samsung US