Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Never switching from Samsung
on November 18, 2024
Posted by: Becca1101
[This review was collected as part of a promotion.] Device is amazing, Easy fot multitasking on the device, a bit on the heavy side but overall an amazing product.
I love to use it to stream my shows , I also use it to check email and to study since It's easy to have multiple screens and videos running at the same time.
I love to use it to stream my shows , I also use it to check email and to study since It's easy to have multiple screens and videos running at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on November 18, 2024
Posted by: Sunnycool01
[This review was collected as part of a promotion.] My Samsung device is working pretty well .I like to use it day in day out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my z fold 5
on February 7, 2025
Posted by: Hansbazan
[This review was collected as part of a promotion.] It is a very nice device with a lot of special features, my only concern is that there is no way to can know all of hose since there is not a place where you can learn how to use it, is a lovable device but I need more explanation about using it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Folding screen greatjob Samsung!!!
on February 7, 2025
Posted by: Jarheadfor5
[This review was collected as part of a promotion.] Great phone!!! I love the Samsung environment. It seamlessly talks to all devices i want it to.
Value
5
Response from Samsung USBy R&R Team, February 7, 2025
Thank you so much for your wonderful feedback about the Galaxy Z Fold6! We're thrilled to see that you're enjoying the amazing folding screen. It really does offer a unique experience that enhances productivity and entertainment. It's great to know that you're loving the seamless connectivity within the Samsung environment. Our ecosystem is designed to create a smooth and integrated experience across all your devices, making it easier than ever to multitask and stay connected. If you're looking for ways to maximize that experience even further, be sure to explore features like Multi Window and App Pairing that allow you to run multiple apps side by side. Your satisfaction is our priority, and we're here to make sure you get the most out of your experience. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 review
on February 8, 2025
Posted by: CashMoney
[This review was collected as part of a promotion.] Powerful hinges and more comfortable to the hold. Wish the front screen was a bit wider
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my zfold5!
on February 8, 2025
Posted by: Turtleldy
[This review was collected as part of a promotion.] Great for reading or doing work. This phones picture quality is amazing also!!
Value
5
Response from Samsung USBy R&R Team, February 8, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold5, Turtleldy! We’re thrilled to see that you're enjoying its capabilities for reading and working. The stunning picture quality you mentioned really stands out thanks to the incredible camera setup. With the 50MP wide-angle camera, every photo captures vivid colors and impressive details. Plus, the 3x optical zoom of the 10MP telephoto camera allows you to get closer to your subjects without losing clarity. And let’s not forget the versatility of the 12MP ultra-wide camera for those breathtaking landscape shots, or the innovative under-display 4MP camera for incredible selfies! We truly appreciate your feedback and hope you continue to enjoy everything the Galaxy Z Fold5 has to offer! If you have any more questions or thoughts, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device for multitasking
on February 8, 2025
Posted by: Tongmon
[This review was collected as part of a promotion.] Having transitioned from the Galaxy Z Fold 3 to the Galaxy Z Fold 5, I can confidently say that the experience has been significantly enhanced in several key areas.
The Galaxy Z Fold 5 offers a stable performance that is both reliable and efficient. One of the most noticeable improvements is its lightweight design. Even when carrying this phone in my pocket, it feels almost unnoticeable and does not cause any discomfort.
The inclusion of a lightweight S-Pen is a game-changer. It eliminates the need to carry additional pens, making it incredibly convenient. The cover screen's comfortable screen ratio ensures that even when using the phone in its folded state, it remains user-friendly and practical. When it comes to watching videos, the larger internal screen is invaluable, providing a rich and immersive viewing experience.
As a battery researcher, I find the internal screen's aspect ratio perfect for reading research papers. Coupled with the S-Pen, taking notes and adding memos directly on the documents is incredibly convenient. The multitasking capabilities of the Galaxy Z Fold 5 are exceptional; I can browse the internet for materials and chat with collaborators simultaneously, making my workflow seamless and efficient.
With frequent meetings with collaborators, managing my schedule is crucial. The Galaxy AI is particularly useful for this purpose. It allows me to mark my calendar effortlessly by using seamless actions across various apps, ensuring that I stay organized
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for college or colleagues
on February 8, 2025
Posted by: AsBi27
[This review was collected as part of a promotion.] This is aperfect device for individuals who need to use a tablet and phone all at once. Not only does this device work well for business and connections, it's great for gaming with its wide screen; mounting it and relax feels like your playing on a PC. The best for last, I'd have to rate this a 10 because once I open it up I get lost in a good boom or magazine. Tiktok also has never been better!
Value
5
Written by a customer while visiting Samsung US