Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great mostly
on April 29, 2024
Posted by: Rmole74
[This review was collected as part of a promotion.] Love it for the most part. Galaxy AI is a great feature. Only sometimes the screen freezes whe. Not in tablet mode, just have to open and close it to the small screen, and works again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone tablet out there!
on April 29, 2024
Posted by: GSG3GSG2
[This review was collected as part of a promotion.] I love this thing! My kids use it all the time I use it constantly for everything it's just like having a computer easier to read and do a lot of things on it. Overall absolutely happy with it! Could use a little adjustments for the programming when switching to the tablet mode with games but still give it five stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Strength of device
on April 29, 2024
Posted by: Gaotsie
[This review was collected as part of a promotion.] Love the fold ability! It's stongr core makes it resist drops.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great device
on April 29, 2024
Posted by: MaxingerZ
[This review was collected as part of a promotion.] Great divorce, love the ability to access the big screen when needed. Great battery live and brightness.
My only complaints is the camera I feel given the price this device should have an equal or better camera than the galaxy ultra. It is frustrating taking picture and seeing the bad results.
My only complaints is the camera I feel given the price this device should have an equal or better camera than the galaxy ultra. It is frustrating taking picture and seeing the bad results.
Also I love AI, but I feel most of the ai implementations can be apps, instead of phone features.
Value
3
Response from Samsung USBy Social Commerce, May 2, 2024
Hi there MaxingerZ, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are overall pleased with the usage of this device whether the smaller outer display or larger inner display. We have provided a link to an article specifically for this device and the camera features and capabilities to help you choose the best features and settings available. This will help you get the best photos and videos possible with your device. Thank you for being a Samsung customer. -Elizabeth
Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
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Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 29, 2024
Posted by: Cmatthew
[This review was collected as part of a promotion.] This high tech phone is used for everything home, work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 29, 2024
Posted by: Grubbin920
[This review was collected as part of a promotion.] I love to use my phone to watch my favorite movies and anime movies as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product feels great in hand
on April 29, 2024
Posted by: Pokesoul
[This review was collected as part of a promotion.] The ergonomic hold of the zfold5 just feels really natural in my large hands. I like to work out of my phone so the larger screen has been wonders. Battery life feels a bit weak however.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung z fold 5 review
on April 29, 2024
Posted by: Stantheman2000
[This review was collected as part of a promotion.] This device is amazing from being able to fit such a unique device in your pocket without even knowing it's there to having a mini tablet in the palm of your hands at any time this device does it all the multi tasking capabilities are outstanding and satasfieing. I am verry happy with the speeds the quality and the screen quality of this amazing samsung z fold 5
Value
4
Written by a customer while visiting Samsung US