Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
3
Main screen
on April 29, 2024
Posted by: Androidman
[This review was collected as part of a promotion.] Main screen needs to be wider like that of the note 20 apps cut off because of the screen is to skinny
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Androidman, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is crucial to us as we continue to create a line of devices to meet the needs and wants of our customers. The front display is slightly skinnier than standard form devices so that the inner display can still comfortably fit in your hand. We hope you'll reach out to us again if you have any questions or would like to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE ON THE MARKET
on April 29, 2024
Posted by: YoungMaster
[This review was collected as part of a promotion.] At work I had alot of down time, watching movies and TV on this phone is amazing, not only entertainment on the phone but you can watch movies and check your stocks too. I gave this phone 5 star
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for me.
on April 29, 2024
Posted by: THEDREAMER214
[This review was collected as part of a promotion.] I purchased my samsung galaxy fold 5 last November and it has been completely amazing. The screen while unopened is still larger than my previous phone. I love streaming movies and YouTube so when I open the fold it's so perfect. While open I can easily make one side my texts while browsing the internet on the other side of the screen. It has so many functions , I'm still learning about them months later. This phone is amazing. It's fast , big screen size ( for a phone ) and all around user friendly. I love this phone . I only wish I had more options to choose from regarding cases .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great concept, but still some work
on April 29, 2024
Posted by: CloudKoF
[This review was collected as part of a promotion.] I can't say how have things I like about the concept of this phone. A compact phone for when you need it and I large tablet size screen for those other media consumption and gaming times.
There are two main reasons this isn't a 5 star review .
1. It's a bulky/heavy phone and a little challenging using the small screen.
2. The new large screen is awesome, but if/when it is damaged it really has a huge impact on the usefulness, other than it's still functionable. Because it is a large screen or is a little lunky/awkward, and can easily be dropped bc of this. The screen has weak spots through the middle/fold,I even a mild drop (which happened to me) ruined the entire screen.
1. It's a bulky/heavy phone and a little challenging using the small screen.
2. The new large screen is awesome, but if/when it is damaged it really has a huge impact on the usefulness, other than it's still functionable. Because it is a large screen or is a little lunky/awkward, and can easily be dropped bc of this. The screen has weak spots through the middle/fold,I even a mild drop (which happened to me) ruined the entire screen.
Overall I really like what this phone provides. A compact option without losing the large screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great
on April 29, 2024
Posted by: Bist7912
[This review was collected as part of a promotion.] It's works great for me being a busy person for all my day in and day out tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice for a phone
on April 29, 2024
Posted by: Mommaof1
[This review was collected as part of a promotion.] I absolutely love this phone.... best decision ever.... I love the fact I can open the phone for a bigger screen... I joke that the older you get the bigger the phone! It makes watching videos and using social media so much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on April 29, 2024
Posted by: Paco10
[This review was collected as part of a promotion.] great big screen for work and split screen to work on 2 proyects.
great om game quality screen
great om game quality screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sumthin exciting.....
on April 29, 2024
Posted by: Isbo78
[This review was collected as part of a promotion.] The phone is awesome. The only issue I have with it is that it doesn't come with the S pen. The size is both closed and open is very convenient and comfortable. This fold 5 is exciting to use and is also a show piece. It makes me feel like I got a lot of money when I pull it out and show off it's opening opening capability and the people that don't know about it be in awwww. I'm actually just a guy who is just trying to make ends keep meeting. Both screens are of good clarity and size. Picture quality is magnificent. It's the best phone I've ever had to date.
Value
5
Written by a customer while visiting Samsung US