Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
An evolved personal device
on April 29, 2024
Posted by: Onhellito
[This review was collected as part of a promotion.] I am convinced that if people were given a trial use of the Z Fold 5 they would see exactly what I see as well, an evolved personal device that should not be constrained by the term "mobile phone". Like with most things, a form factor change needs some adjusting to but this was for the better. After experiencing the versatility of having two screens and a phone that also has a tablet mode, there is no going back. Being able to save apps together in app groups so they open simultaneously in the custom size I set them to is a feature that is fit for even the least savy multi-taskers. This phone will change you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost Perfect.
on April 29, 2024
Posted by: blvckorchid
[This review was collected as part of a promotion.] The Galaxy Z Fold 5 is an Amazing device and since I upgraded from the fold 4 the new hinge mechanism is most definitely appreciated. However this device is almost perfect. Make The Fold an Ultra Device. Make the Screen Size Just like the S24 Ultra. Then sales will bloom. Restore your dominance. Samsung We are rooting for you with anticipation.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Blvckorchid, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We completely understand our customers have different wants and needs from their chosen device whether it be the camera, the multi-tasking capabilities, Galaxy AI, among others. The inner display of the Galaxy Z Fold5 being the size that it is affects the size of the outer display of the device. We hope you'll reach out to us if you have any questions, or would like to share additional feedback on any of your Samsung products, as we continue to innovate our product line. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 29, 2024
Posted by: Foldmagic
[This review was collected as part of a promotion.] This is my first fold 5 phone and I love the convenience of almost like a tablet. I travel and like to watch movies on it. Great product that I even bought another one for my wife. She loves it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unfolding Innovation:
on April 29, 2024
Posted by: Dammii686
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 5 represents the pinnacle of innovation in the smartphone market. With its revolutionary foldable design, the Fold 5 offers a unique and immersive experience that seamlessly transitions between smartphone and tablet modes.
The device boasts a stunning 7.6-inch Dynamic AMOLED display when unfolded, providing ample real estate for productivity tasks, multimedia consumption, and gaming. The display is vibrant, crisp, and offers excellent viewing angles, making it a joy to use for extended periods.
Powered by the latest flagship processor and ample RAM, the Fold 5 delivers snappy performance and smooth multitasking capabilities. Whether you're browsing the web, editing documents, or running demanding apps, the device handles everything with ease.
The Fold 5 also shines in the camera department, featuring a versatile triple-camera setup that captures stunning photos and videos in various lighting conditions. From sweeping landscapes to detailed close-ups, the camera system delivers impressive results, giving users the flexibility to unleash their creativity.
Additionally, the Fold 5 offers a range of advanced features, including 5G connectivity, an ultrasonic fingerprint scanner, and a long-lasting battery that keeps you powered throughout the day. The device also supports Samsung's ecosystem of services and accessories, further enhancing the user experience.
While the Fold 5 represents the cutting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great productivity and life of the party
on April 29, 2024
Posted by: Nesst0ar
[This review was collected as part of a promotion.] I love my Galaxy Fold 4. It's been great and works with most apps. My eyes aren't the Greatest anymore so having the tablet mode really helps. People love seeing it at gatherings and parties too. It's great playing some games with my nieces and nephews, they love it almost more than I do haha
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hovercraftkyle
on April 29, 2024
Posted by: Hovercraft
[This review was collected as part of a promotion.] I enjoy my galaxy fold its amazing its my favorite of the line its so good I recommend it to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on April 29, 2024
Posted by: Justin
[This review was collected as part of a promotion.] Bought the Fold 5 at launch. It was great for a truck driver. Streaming is seamless, and it runs smoothly with gestures. With the release of AI, it has become even better and more useful. I don't really need a phone with the amount of power this has, but I like the new technology Samsung incorporates into its phones. In my opinion, Samsung is the leader in phone technology. I like it, and it's a good all-around phone. Yes, the price is steep, but you also have to consider the power this phone has. There isn't much it can't.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone form factor I want forever
on April 29, 2024
Posted by: BlackRonin357
[This review was collected as part of a promotion.] I love my fold 5. I wish it was a bit bigger over all so the outside screen was a full phone size screen so it'd be easier to text on. That said, I can't see myself going back to standard screens ever again. I love the wider screen for watching videos and typing text. It feels like a mini book in my hands.
I haven't used Galaxy AI yet for anything. But I am curious as to what it could help me with.
Value
5
Written by a customer while visiting Samsung US