Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Big change, love it
on April 29, 2024
Posted by: Samsunglifer
[This review was collected as part of a promotion.] Took me a while to get used to it but after a month I'm hooked. I would say for work, it's a no-brainer. If your into pictures it's good but more geared towards buisness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Fantastic Device That's Almost Perfected
on April 29, 2024
Posted by: Robert
[This review was collected as part of a promotion.] I use my Z Fold 5 for work. It has been instrumental in making big screen tasks a small and easy job. Business plans, navigation on the road, sharing media with other people and general day to day use are all made better thanks to the regular sized outer display, and huge interior folding display. The OLED screens make everything pop, while the speakers make sure any content being consumed sounds crisp and clear.
With the Z Fold 5, Samsung has gotten the hinge mechanism ready for a mass market. While I did notice that it seems to get somewhat noisy and stiffer to open as time goes on, it still works and I can only imagine that the next iteration will make it bulletproof.
The interior folding screen does still feature a slight dip in the middle. Despite this, it all but disappears once the display is on and you're using the phone normally. It hasn't caused me any issues in terms of visibility or functionality.
My new favorite thing about the Z Fold 5 is the latest Galaxy AI update. With a simple press of the navigation bar at the bottom of the screen, I can highlight anything on the displaying and instantly translate it, search it, find similar results, and get explanations. Galaxy AI is an invaluable tool and I can't wait to discover everything it can do!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device is super machine
on April 29, 2024
Posted by: Gmatan
[This review was collected as part of a promotion.] My Experience with my z fold5 so far is awesome. The device is reliable and super fast. The picture quality is very good. The new galaxy AI features is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No going back
on April 29, 2024
Posted by: Tacomonster
[This review was collected as part of a promotion.] After getting my first foldable phone with the generation 1 fold. I can't see myself ever going back to a traditional phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to learn if you've had any samsung phone
on April 29, 2024
Posted by: Lovefold5
[This review was collected as part of a promotion.] The fold 5 was the first fold phone that really took my interest. I've typically stuck with nonfolding phones, but the easibility of use and the features are definitely worth it.
The only thing I would say that I have an issue with is how some apps and even websites can get a little distorted. Whether you are on the single screen or the fold out screen, but otherwise it's a very fast and generally a fun phone to use.
The only thing I would say that I have an issue with is how some apps and even websites can get a little distorted. Whether you are on the single screen or the fold out screen, but otherwise it's a very fast and generally a fun phone to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable phone
on April 29, 2024
Posted by: MikeandDee
[This review was collected as part of a promotion.] I use my phone for almost everything that I need! It is amazing. I stream movies when I'm traveling. I listen to music in my truck hooked to my Bluetooth. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buggy apps
on April 29, 2024
Posted by: Troy99
[This review was collected as part of a promotion.] Some apps like facebook becomes buggy on front screen like the resolution is wrong
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the design and functionality
on April 29, 2024
Posted by: JCandle
[This review was collected as part of a promotion.] This phone is designed to be a workforce. Integrated software works well with the multiple screens and setup. The cameras are top level. All the apps have been seamlessly updated to the form needed in a Foldable phone. Love it.
Value
4
Written by a customer while visiting Samsung US