Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
The large screen is great.
on April 29, 2024
Posted by: Phonesurf
[This review was collected as part of a promotion.] The camera and features are excellent.
Would love to see extra battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone I've always wanted!
on April 29, 2024
Posted by: 1AngryGuy
[This review was collected as part of a promotion.] Since I started carrying a smart phone I've been searching the one that had the biggest and best screen. I even owned the Galaxy Mega back in the day. I was a Note user up until I bought this phone. I've always been curious about the Z Fold series since they came out, but I depend on my phone too much to have been an early adopter of the folding phone. But upon being due my latest upgrade, I took a long look at the Z Fold 5 and I'm glad I did. It is everything I wanted and more. Having the front screen that in itself is a decent size to handle most things like calls and texts, and then the main screen from things where I need more real estate is fantastic. I initially worried about the hinge staying firm and crease on the main screen but neither of those things have been an issue. The hinge is just as firm as when I got it (about 4 months ago) and I don't notice the main screen fold at all anymore. Having the newest versions of Android and One UI, along with the new AI features makes this phone a powerhouse. I haven't yet found an application or game that isn't buttery smooth. The cameras are fantastic, loving being able to take great clear shots of the moon. All in all this phone is 5 stars. If you want a BIG powerful phone, this is the one for you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall device for life!
on April 29, 2024
Posted by: Samsung4Lyfer
[This review was collected as part of a promotion.] The fold not only makes my life easier it enhances it. No need for a tablet. I travel every week and the ease of watching videos or playing games on a big screen with one device is the best of both worlds. No need for a tablet. This is an all in one powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great, but...
on April 29, 2024
Posted by: JamilTheCamil
[This review was collected as part of a promotion.] This product is pretty decent, nice screen, nice camera, and the folding hinge moving smoothly. But my one problem with the phone is the battery usage, my battery can last around 4 hours on a good day. But watching movies with friends anywhere has never been made easier. It's a good purchase depending on how you use the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect.
on April 29, 2024
Posted by: BSRanger
[This review was collected as part of a promotion.] Almost perfect device. The only minor things I have to say about it is a slight green and pink line has developed in the crease. Wish it was slightly more wide when folded.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 29, 2024
Posted by: Androidqueen
[This review was collected as part of a promotion.] Best phone ever mini handheld "palmtop"(laptop) amazing screen for all my social media. Google meets, watching movies & etc..I just love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is big
on April 29, 2024
Posted by: Buddha22
[This review was collected as part of a promotion.] I like how I have a phone and a tablet. I do wish it came with a pen considering how much the phone is.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello Buddha22, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We love hearing how much you are enjoying the dual usage of both a phone and a tablet like size. We understand wanting to use the S Pen with your device. Since this device is not capable of housing the S Pen inside the device, we offer a case that will come with the S Pen and keep it safe in the case. We appreciate you sharing your feedback and hope you'll reach out to us again if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fold for the win
on April 29, 2024
Posted by: FoldItOut
[This review was collected as part of a promotion.] The fold has be great to use. It's very powerful so streaming and playing games is just a breeze.
I love the dule functionality of having a slim front screen that you can easily one hand and scroll through feeds and articals, and the ability to fold open and have a mini tablet, for watching videos and playing games.
And with the new Galaxy AI features, takeing photos has never been better. Removing people from the background and moving/shifting objects around in the photo ls just makes it a blast to use and always leaves you wanting to take more photos.
At first I did thing the fold might be a gimmick, but after living with a fold 4 and now the fold 5, I dont think I can ever switch back to a standered phone.
Only thing to watch out for is cases are hard to find that seem to be both protective and slim.
Value
5
Written by a customer while visiting Samsung US