Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Amazing double screen!
on February 26, 2024
Posted by: Mimiseev
[This review was collected as part of a promotion.] I use my phone primarily for work. The double screen allows me to multitask, keeping 2 applications open side by side has make viewing key information accessible at all times. When I want to relax and watch a movie, the double screen is more than I can ever ask for in the palm of my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent technical experience
on February 26, 2024
Posted by: Crimson
[This review was collected as part of a promotion.] Having the extra screen real-estate is magnificent and when folded actually fits in my pocket. The fact that the s pen works has been a game changer for productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 26, 2024
Posted by: Lovebirds
[This review was collected as part of a promotion.] I use my device to watch TV especially when I travel. I connect it through my TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Device
on February 26, 2024
Posted by: MyDarkThawts
[This review was collected as part of a promotion.] I use this puppy for work out in the field and when I can't be near a computer. This is the perfect tool for business and personal use.
Samsung makes using phones incredibly smooth. Increasingly easier as they push updates and new devices out.
The OneUI is perfect. It fixes all the annoyances I had with other branded phones that lacked in features and common sense UX.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the big screen and the processor is so fast n
on February 26, 2024
Posted by: Eman1730
[This review was collected as part of a promotion.] This phone is great for gaming and all aspects of media.
When folded it is so narrow it fits any where without issue.
Love the colors the phone came in and everything is so easily accessible in the small or large screen.
This has been my favorite phone so far
When folded it is so narrow it fits any where without issue.
Love the colors the phone came in and everything is so easily accessible in the small or large screen.
This has been my favorite phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 26, 2024
Posted by: Tommyn219
[This review was collected as part of a promotion.] Great battery life bigger screen good high quilty good for gaming with it the slow down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product with one weakness
on February 26, 2024
Posted by: Itiswhatitis
[This review was collected as part of a promotion.] The phone is great but the spine is weak. It has only been 4 months and my screen is damaged in the middle.
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand how valuable your device is to you on a daily basis. We would love nothing more than to help you with a repair to your device. We have provided links to the Samsung Support Team to review options for repair along with warranty information for your device. Please, reach out to us at your convenience to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps on Folding!
on February 26, 2024
Posted by: bclark107
[This review was collected as part of a promotion.] Have used the Samsung Fold 1, 2, 4, and 5. Excellent phones that offer the best of both worlds. Closed, you can use with one hand to quickly check social media or scores. Opened, you can play mobile games or watch shows/movies.
Most fun I have had with a phone series and loving being part of the Samsung community!
Value
5
Written by a customer while visiting Samsung US