Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
this phone has awesome picture taking !!!
on February 5, 2024
Posted by: love2getwild
[This review was collected as part of a promotion.] i use my phone for almost everything literally almost everything for example at i like to take notes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best screens on a phone ever!!
on February 5, 2024
Posted by: StunR87
[This review was collected as part of a promotion.] The fold 5 is packed with features and 2 great screens one being just like a tablet. I use both screens everyday whether I'm watching youtube on my lunch break or getting a quick text out during the day. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera ,memory space .. water protection
on February 5, 2024
Posted by: Beenababy
[This review was collected as part of a promotion.] I use my phone for personal and work related things .. I enjoy the camera the space allowed and that it's water protected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good for productivity and for certain games
on February 5, 2024
Posted by: Synapse
[This review was collected as part of a promotion.] This phone's ability to open up to a big screen has been amazing for productivity and ease of use. I'm able to better edit my PowerPoint presentations, as the big screen makes it much easier to see and edit my slides. Picture taking is also hugely helpful, as you can use the higher-quality main cameras as the selfie camera, but also by partially folding the phone, it acts as its own tripod. Yet taking the picture, you're able to use the large screen to review your shots. There are a few games that also benefit from a larger screen, seamlessly adapting to the bigger screen when you open it up and resizing again when you close the screen.
Performance is great, and there's plenty of storage.
The folding/unfolding action feels really solid, and it closes with a solid snap.
Things I hope to see improved? Make the phone lighter, thinner as well. The outside screen is a bit small, although for most things it's perfectly usable. It would be nice to have a stylus integrated into the phone rather than having to purchase separately and awkwardly on a case. Would also like to get the same 4-lens camera setup from the Galaxy S Ultra series, although the cameras that are included are still really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has done it again!
on February 5, 2024
Posted by: Atypicalaznguy
[This review was collected as part of a promotion.] A perfect phone that combines a big screen for gaming and a small screen for one hand operations.
I love that speakers are located on both ends of the phone which provides a surround sound effect for me.
Being able to stand on its own without the support of a case or other objects is also great when filming or taking photos.
As the camera quality continues to catch up with the galaxy version, it's really my favorite style of mobile phone!
I love that speakers are located on both ends of the phone which provides a surround sound effect for me.
Being able to stand on its own without the support of a case or other objects is also great when filming or taking photos.
As the camera quality continues to catch up with the galaxy version, it's really my favorite style of mobile phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Fold is one of the best.
on February 5, 2024
Posted by: gjbquist
[This review was collected as part of a promotion.] Constantly using the larger screen. Works extremely well folded or unfolded. Highly recommend. Wonderful phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of Both Worlds
on February 6, 2024
Posted by: Tha1der
[This review was collected as part of a promotion.] The z-fold 5 is by for the most ergonomic and intuitively easy to use cell phone that Samsung has produced. The ability to have the best of both worlds, a great typical one screen cell phone for normal day-to-day business tasks. And then easily converting it to a medium sized tablet by just holding open the phone is in my mind one of the most significant steps in the evolution of cell phone design.
The cameras all work great the ability to incorporate the stylus is also very easy and intuitive and requires little to no learning curve to get up to speed. There's zero issues with problems with the screen when using in tablet mode, there's zero crease down the middle that one might expect with a phone screen that is folded in half for a majority of the time. This is by far my favorite phone from Samsung and I have been a lifelong customer for the past 15 years.
I recently did have the Samsung watch 6 but was stolen from me while I was at the gym. I have always been impressed by how easy the watch and phone aggregate all of my data together. I would love to get a new watch and win the sweepstakes since money is quite tight these days and I feel like I am a great ambassador to the Samsung brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice for newish product niche
on February 6, 2024
Posted by: link1227
[This review was collected as part of a promotion.] The Galaxy Fold5 is a powerful and innovative device that offers a unique folding design and a stunning display. The camera quality is top-notch and the performance is smooth. However, the battery life could be better and the price is quite high. Overall, a great option for those looking for a cutting-edge smartphone.
I also wish it had a microsd card slot. Especially with a fragile screen
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
We appreciate your review of the Galaxy Z Fold5! It’s great to hear that you’re enjoying its innovative design and vibrant display. The top-notch camera quality and smooth performance truly showcase the device’s capabilities. Your comments about battery life are noted, and we strive to provide the best experience possible. While the Galaxy Z Fold5 does not include a microSD card slot, it offers generous internal storage options to accommodate your needs. You can also check out Samsung Cloud to help add additional storage. Additionally, with Samsung Galaxy Z Assurance, you get added peace of mind, as it provides coverage for accidental screen damage and priority support. This ensures that you can enjoy your device without worry. Thank you for sharing your thoughts, and we hope you continue to explore all the remarkable features of the Galaxy Z Fold5! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US