Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Z Fold excels
on December 22, 2023
Posted by: ImHero
[This review was collected as part of a promotion.] Awesome phone. Large screen when open with beautiful display. Photos are excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity to the next level!
on December 22, 2023
Posted by: Ponyo15
[This review was collected as part of a promotion.] I got this phone 3 months ago and so far it's working great! Obviously I love the folding feature and I get to flex on all my friends with it. But it's actually so useful for watching things on the plane since u can just stand it up. Also I love the cover panel feature since u can see urself when taking backfacing photos...gamechanger!! Overall sweet phone with nice battery life and works super smooth with lots of customizability too! Very happy with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold5 - Love it..!
on December 22, 2023
Posted by: PK143PkSamsung
[This review was collected as part of a promotion.] Galaxy Fold5 device is great for gaming, streaming and Office work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 22, 2023
Posted by: Gati2024
[This review was collected as part of a promotion.] I love the galaxy z fold phone. As a student and a mom, I take advantage of the big screen to do my readings while waiting for my kids during their after school activities. The camera takes sharp pictures. I'm able to do multiple things on the screen. It's a great product to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I have always been a Samsung/android phone user. The Fold has been amazing so far. There are no glitches or lags in the screen time. I think this hne is a perfect balance of phone and tablet. Videos are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerful gadget for work and everyday use.
on December 22, 2023
Posted by: SleepyRN
[This review was collected as part of a promotion.] I am by far happy with my new z fold 5. I had the Z fold 3 for 3 or 4 years with no problem but i wished that the camera was better. With this new phone, i can see the big difference in taking my snaps. 😍 the screen resolution seems better too. Its less bulky and lighter. Battery life is good, lasts me a whole day with moderate use. Easier to carry and fit in my little purse. No lag, no crashing, smooth operation as always. Im a healthcare worker, an educator and a mom and this phone serves its purpose in my busy life.
Samsung is a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor updates equal a very polished experience
on December 22, 2023
Posted by: Darius
[This review was collected as part of a promotion.] I've been a Note user originally and had just about every version of it, i even had the infamous Note 7 that was labeled as dangerous and not allowed on planes at one point, I was actually very sad to turn it back in because my Note 7 was flawless I kept it till they optimized the battery to only 50%, all good things have to come to an end unfortunately.
When the first fold dropped i was very hesitant to part ways with my note series. The main reason was that the s-pen didn't really have a slot on the fold, so i waited the first version out, but once the 2nd fold arrived I couldn't resist any longer and finally parted ways with my lovely Note series and its ability to store the s-pen within.. as time went i ended up with fold 3 and fold 4 and then we had the fold 5 come along, I was not very impressed at first, since there was not much difference between the 4 and 5. But after some consideration, I took the plunge, the main reason was the battery; im not sure if it was from age or just heavy usage, but I was constantly on a charger. To my surprise, even tho the Fold 5 looks the same on the outside, the experience is much better and very polished compared with the fold 4, the battery usually last me till night, and there are times i don't even plug my phone in to charge overnight and still wake up with 30% +/-, and just a few minutes on a quick charger gets me back to take on the day. Im really excited for the fold 6 but fold 5 currently checks all my boxes and then some
When the first fold dropped i was very hesitant to part ways with my note series. The main reason was that the s-pen didn't really have a slot on the fold, so i waited the first version out, but once the 2nd fold arrived I couldn't resist any longer and finally parted ways with my lovely Note series and its ability to store the s-pen within.. as time went i ended up with fold 3 and fold 4 and then we had the fold 5 come along, I was not very impressed at first, since there was not much difference between the 4 and 5. But after some consideration, I took the plunge, the main reason was the battery; im not sure if it was from age or just heavy usage, but I was constantly on a charger. To my surprise, even tho the Fold 5 looks the same on the outside, the experience is much better and very polished compared with the fold 4, the battery usually last me till night, and there are times i don't even plug my phone in to charge overnight and still wake up with 30% +/-, and just a few minutes on a quick charger gets me back to take on the day. Im really excited for the fold 6 but fold 5 currently checks all my boxes and then some
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a lot of great features.
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy Fold 5 for work. I use apps like excel, word, and other windows apps. Works really good when you on the go and have a Bluetooth key board handy. Streaming movies and playing games are good on this phone.
Value
5
Written by a customer while visiting Samsung US