Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
4
Z fold 5 Okey
on December 22, 2023
Posted by: Shaysharon
[This review was collected as part of a promotion.] It is a good one but vary extensively but over all if you have the money is very good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone everything you can ask for and more
on December 22, 2023
Posted by: Bigbaker
[This review was collected as part of a promotion.] Use this phone for work and for streaming videos and budgeting it is hands down the best phone I have ever owned love it. Made the switch from iPhone never looking back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best on thr market
on December 22, 2023
Posted by: FOLDGUY625
[This review was collected as part of a promotion.] Reliable and leading edge functionality. Definitely feel that this is a phone to be legendary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen is amazing!
on December 22, 2023
Posted by: TimoSLAY
[This review was collected as part of a promotion.] I love the big screen, but the small screen is maybe a tad to small, because i got sausage fingers, and i be tapping other letters, but other than that, i love the my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Batter life is longer than I expected.
on December 22, 2023
Posted by: Techgeek
[This review was collected as part of a promotion.] I have Zfold 3 before this and the battery was horrible, never last me a day. With Z fold 5 battery lasted me 2 days now. I love how I can you this phone more as daily phone. Wish the phone a little lighter and the front screen more wider so I don't have to open too often. Software is good for gaming, no slow down when I played minecraft.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Difficult to operate
on December 22, 2023
Posted by: Bayerwerke
[This review was collected as part of a promotion.] Personal use only. I find this phone to be counter intuitive so logic doesn't necessarily work. Probably best for a more professional use.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey there Bayerwerke, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand new devices can come with a bit of a learning curve and can cause frustration. We have provided a link to the full device manual to help with this along with a link to the Samsung Support Team. You can also take a look at some of the videos on our YouTube channel for some tutorials for your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold5: Unfolded Manga Magic!
on December 22, 2023
Posted by: SCLL39
[This review was collected as part of a promotion.] The Galaxy Z Fold5 has truly exceeded my expectations! The innovative foldable design provides a unique and immersive experience, perfect for reading manga. The expansive display allows for crisp and vibrant visuals, bringing every panel to life. The sleek and durable build showcases Samsung's commitment to quality. With powerful performance and a seamless folding mechanism, this device offers unparalleled convenience. Whether you're multitasking or indulging in your favorite manga, the Galaxy Z Fold5 delivers a top-tier experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The envy of them all
on December 22, 2023
Posted by: yourgirlprez
[This review was collected as part of a promotion.] I really should read the user manual. This phone has some amazing features, but you have to know what you are doing to get all the benefits. I love the improved camera. My favorite is multitasking.
Value
4
Written by a customer while visiting Samsung US