Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Perfect phone
on December 22, 2023
Posted by: Dudeinontario
[This review was collected as part of a promotion.] I use my phone for everything. I have not turned my computer on since I have been using my fold5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life for gaming!
on December 22, 2023
Posted by: Tiplouf
[This review was collected as part of a promotion.] I love gaming on my phone, the battery will last for long. The job I do has a lot of time where I can watch anime and being able to double the screen size is amazing, no more bringing my laptop to work. Taking pictures of the moon took a bit of research but this phone is perfect for those full moon shots, it has the ability to stand on its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on December 22, 2023
Posted by: JJ8356
[This review was collected as part of a promotion.] THIS PHONE DOES IT ALL COMPACT WHEN FOLED AND AS BIG AS A TABLET WHEN OPEN. I WAS NERVIOUS ABOUT THE FOLD IN THE SCREEN BUT THIS THING HAS BEEN GREAT NO SIGNS OF WEAR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 22, 2023
Posted by: THay58
[This review was collected as part of a promotion.] I use my phone for everything. I email, search internet, text, call and do photography. The Fold5 is a great phone for all. The large screen makes it easy on my eyes to see everything. Since I upgrade to Fold5, my computer mostly just sits in the corner taking up space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The switch was worth it
on December 22, 2023
Posted by: Riskierthree
[This review was collected as part of a promotion.] I had the S22 Ultra. And I was just going to wait until the S24U came out. But I decided to give the Z Fold 5 a Try And let me just say it was absolutely worth the switch. I don't think after this phone I could go back to a traditional phone from now on. I'm going to be getting the Fold series of phones they're utility and functionality is just unmatched I absolutely love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fabulous Fold
on December 22, 2023
Posted by: RamDiesel
[This review was collected as part of a promotion.] Used every day for personal and gaming, whether I am doing personal business or gaming the large screen make things much easier to process. When it's quick and short I use the small screen. Only issue I have had is the split keyboard on the large screen is hard to get use to, other than that it has been one of the best Android phones I've ever owned, blows others out of the water.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone, amazing quality
on December 22, 2023
Posted by: Bear61
[This review was collected as part of a promotion.] I wanted this phone for gaming and watching movies and it is great for both. Reason for 4 stars is the front screen could be a bit bigger. I've always had a Galaxy Note, so the big front screen would be way better. Overall quality of the phone is great, and the uses are versatile.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Very poor battery life
on December 22, 2023
Posted by: phyde69
[This review was collected as part of a promotion.] I tried phone for about a week. The battery would be at 30% after about 3 hours. I can't work like that. Phone was sent back and exchanged.
Value
2
Response from Samsung USBy Social Commerce, January 3, 2024
Hello Phyde69, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We empathize with how valuable the battery life of your device is to you on a daily basis. This device has an adaptive battery that initially can give the appearance of poor battery life until enough usage has been done to allow the battery to learn your usage habits and adjust the consumption. If that is not the case with your device we do offer a one year warranty on all devices for manufacturing defects. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US