Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
A Revolutionary Experience w/ Samsung Galaxy ZFold
on December 22, 2023
Posted by: ArchitectureGio
[This review was collected as part of a promotion.] Ever since Samsung discontinued the beloved Note series, I've been on the lookout for a worthy successor. The Samsung Galaxy ZFold 5 has not just filled that void but has completely revolutionized my smartphone experience.
As someone who uses their phone for more than just social interactions, the ZFold has been a game-changer. Its ability to transition from a sleek, conventional phone to a mini-tablet with a larger screen is nothing short of remarkable. This feature has proven indispensable for my work, especially when reviewing floor plans and PDFs. The clarity & size of the display in its unfolded state make every detail crystal clear, significantly enhancing my productivity.
But the ZFold 5 isn't just about its expansive screen. When folded, its slimmer profile is perfect for everyday use, fitting comfortably in my pocket and hand. This versatility sets the ZFold 5 apart from any other smartphone I've used.
Beyond its physical attributes, the phone's performance is top-notch. With lightning-fast processing speeds and a battery that lasts all day, I can work, play, and connect without any hiccups. The multi-window functionality has been a personal favorite, allowing me to multitask like never before.
The camera system is another highlight, capturing stunning photos and videos that rival professional equipment. Whether it's a quick snapshot or a detailed video, the ZFold 5 excels in delivering high-quality visuals.
An absolute must-have for anyone who values the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features easy to use Camara is excellent
on December 22, 2023
Posted by: Shelly
[This review was collected as part of a promotion.] I use my phone for everything appointments reminders daily activities movies kids everything
I love love love my phone.
I love love love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on December 22, 2023
Posted by: Tatzkee
[This review was collected as part of a promotion.] I love this devise, I use it for everything like listing all my kids activites which is the samsung notes and its easy to use, I use it for gaming during my free time, monitoring my kids with lots of cool apps to download. Most important calling my husband and my families anywhere. And I also love the camera capturing the memories of my families and easy to use it while editing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect sidekick
on December 22, 2023
Posted by: MRodzz
[This review was collected as part of a promotion.] The fold series has been the perfect replacement for my old note series and honestly I'm not sure if I can go back to a regular phone after owning both the fold4 and now the fold5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for personal and business needs.
on December 22, 2023
Posted by: TechLover
[This review was collected as part of a promotion.] I have been using z Fold series for last three years. Love the folding feature where you can expand your screen size by opening it and enjoy movies or other work projects on bigger screen or fold it close and still be able to use all the features on back screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small Iteration for being in its 5th generation.
on December 22, 2023
Posted by: Koreandude79
[This review was collected as part of a promotion.] Don't get me wrong, I use the Z Fold 5 as my daily driver. I love the how big the inner screens are. I love the how multifunctional this phone is. That is pretty much it.
On the other hand, I also carry my Galazy S22 Ultra for its camera capabilities. The cameras on the Z Fold 5 is medicore at best. It's not bad nor is it flagship grade cameras and this is surely the Z Fold 5 biggest weakness.
For the price and being Samsung best phone, why cheap out on the cameras?
Samsung, please make two versions of the Z Fold 5. Make one that is a plus variant and make one that is the ultra variant. Please listen to all the complaints.
1. Outer screen needs to be wider.
2. Inner crease needs to be severely reduced or eliminated.
3. Cameras need to be flagship.
4. Battery needs to be larger.
5. Don't care about the weight just as long as everything is top of the line.
Hence, I don't want to carry two phones.
Competition is getting stiff, you have foldable phones that are cheaper but way better and you are losing this race.
On the other hand, I also carry my Galazy S22 Ultra for its camera capabilities. The cameras on the Z Fold 5 is medicore at best. It's not bad nor is it flagship grade cameras and this is surely the Z Fold 5 biggest weakness.
For the price and being Samsung best phone, why cheap out on the cameras?
Samsung, please make two versions of the Z Fold 5. Make one that is a plus variant and make one that is the ultra variant. Please listen to all the complaints.
1. Outer screen needs to be wider.
2. Inner crease needs to be severely reduced or eliminated.
3. Cameras need to be flagship.
4. Battery needs to be larger.
5. Don't care about the weight just as long as everything is top of the line.
Hence, I don't want to carry two phones.
Competition is getting stiff, you have foldable phones that are cheaper but way better and you are losing this race.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
mediocre for a price tag
on December 22, 2023
Posted by: ashi9541
[This review was collected as part of a promotion.] it is ok mediocre phone for the price tag it has poor design and feel awkward
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hello Ashi9541, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide range of needs and wants from their chosen device. Without knowing what features you feel are missing or could be improved, we have provided a link to your full device manual and the Samsung Support Team to ensure your device is best aligned to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone out there!
on December 22, 2023
Posted by: TechSupport
[This review was collected as part of a promotion.] Currently use my Zfold for IT work.
Phone has great speeds and allows me to have a phone and tablet on the go. Being that the phone opens up i have a lot bigger of a screen to be able to have a lot better experience when i connect to peoples computers at work and the phone performs better overall.
Bigger screen when opened also allows me to be more productive and efficient as i am able to have multiple applications up at the same time thanks to the Multi Window mode.
Phone is very powerful as well as it lets me turn it into a pc hub as i am able to connect a monito and mouse to is and gives me the feel and performance of a laptop/desktop.
Value
5
Written by a customer while visiting Samsung US