Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
3
Huge screen huge battery missing key features.
on December 22, 2023
Posted by: Airmaster123
[This review was collected as part of a promotion.] I enjoy the double wide screen for videos and movies yhe thickness isn't bad just weighs a but more. The sound is wonderful however itw missing a few key features such as location always on for apps that make it in my opinion a downgrade for a bigger screen.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi Airmaster123, thank you for your feedback on your Samsung Galaxy Z Fold5. We are happy to hear you are enjoying using the larger display for your streaming. If you are wanting to look in to your location services and settings in your settings app under location you can check how your location information is being used and make adjustments to your preference. We have provided a link to your full device manual and the Samsung Support Team to help maximize your experience and discover all possibilities for your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on December 22, 2023
Posted by: Sherry123
[This review was collected as part of a promotion.] Pros: Love the opened screen; Have not purchased a pen yet to test. Fits in purse better Cons: Heavy. Delicate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device.. terrible software
on December 22, 2023
Posted by: Draconyx
[This review was collected as part of a promotion.] I use this phone for everything, gaming, movies, browsing... It's got some great power, but it's held back by Samsung's terrible software. If you don't use their default launcher... Everything about the launcher is slow. I would use their default launcher if it was decent.. but it's got issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of both worlds..phone and tablet in one.
on December 22, 2023
Posted by: Wheetie
[This review was collected as part of a promotion.] This is a great phone and tablet all in one. It entertains me on travel and has enough power to use for work so I no longer carry my laptop.
Fast speeds and multiple windows make it perfect for all my needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on December 22, 2023
Posted by: Sarah333
[This review was collected as part of a promotion.] I love this phone I use it for so many different things but watching videos on is it by far my favorite part!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best phone for the year
on December 22, 2023
Posted by: Micky01
[This review was collected as part of a promotion.] This was my first time experiencing a foldable and the Samsung ZFold 5 is not just a phone but a device that can replace your laptop and tablet but with the ability and ease of use to be on the go. It’s great for my needs as I can switch between browsing the web, watching videos or doing more tedious work related activities like multitasking to research and input data at the same time. The best use I’ve found is the ability to create illustrations of concepts I can’t express by typing only. Its size is perfect to scribble something down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 22, 2023
Posted by: LoveEsm50
[This review was collected as part of a promotion.] Will never go back to a traditional 1 screen non foldable phone. Can't wait til they become thinner over time and pack more battery power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best in the market.
on December 22, 2023
Posted by: Rzdx22
[This review was collected as part of a promotion.] Love the phone. Everything is perfect. However I wish the front screen was a little bigger. Also would like built in s-pen in future.
Value
4
Written by a customer while visiting Samsung US