Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
I never even knew how simple my life could be !
on December 21, 2023
Posted by: JimmyHat
[This review was collected as part of a promotion.] I use this thing for more than I even knew I could from everything every day to buy my grocery list filling up my tank and locking my doors gas I literally use my phone just for about everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation that is needed
on December 21, 2023
Posted by: Avis23
[This review was collected as part of a promotion.] I used to be iPhone User before and still lot of gadgets I have it on Apple . The creative design of foldable phones really attracted me. The way samsung evolved over this innovative designs is very impressive.
I was bit nervous initially on the durability , but it's lot more comfortable than i thought. I am good reader of digital articles, this is an excellent fit for that type and if you love games. I expected it to be heavier, but it's lot more lighter than I thought, of course you cannot compare with conventional phones, but lot better given the category it is.
I always recommend to my friends, embrace innovations beyond brands. The price looks heavy however personally I enjoy the experience with the phone.
I am very excited and curious to see how phones evolve in this category. Fold5 is really a benchmark that has been set and this sets higher expectations on the next versions, hope Samsung doesn't disappoints.
Merry Christmas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pioneering
on December 22, 2023
Posted by: jmartz03
[This review was collected as part of a promotion.] I use it for work, personal use. It has a surprisingly small form-factor when folded, which is ideal for commuting, and amply sized when opened. The graphics are great, and the functionality is second to none.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is everything.
on December 22, 2023
Posted by: MzGB78
[This review was collected as part of a promotion.] I want to start by saying the camera on this phone is amazing. It captures more than the eyes see. I also use it for reading, streaming and designing. It has yet to disappoint. Still learning new features daily. Would 10 out of 10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features excellent camera
on December 22, 2023
Posted by: Hydee29
[This review was collected as part of a promotion.] Everything work good#ddddddddddddddddddddddddddddddddddddddddddddddffdd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has lots of features.
on December 22, 2023
Posted by: Toocool9613
[This review was collected as part of a promotion.] The z fold 5 has lots of cool features and it is very easy to use and carry around. I use my phone for watching movies and videos. I also play games on the phone and it has good battery life even when I am useing it all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on December 22, 2023
Posted by: Justice1
[This review was collected as part of a promotion.] BETTER THAN THE NOTE AND I HAD ALL OF THE NOTES!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Huge screen huge battery missing key features.
on December 22, 2023
Posted by: Airmaster123
[This review was collected as part of a promotion.] I enjoy the double wide screen for videos and movies yhe thickness isn't bad just weighs a but more. The sound is wonderful however itw missing a few key features such as location always on for apps that make it in my opinion a downgrade for a bigger screen.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi Airmaster123, thank you for your feedback on your Samsung Galaxy Z Fold5. We are happy to hear you are enjoying using the larger display for your streaming. If you are wanting to look in to your location services and settings in your settings app under location you can check how your location information is being used and make adjustments to your preference. We have provided a link to your full device manual and the Samsung Support Team to help maximize your experience and discover all possibilities for your new device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US