Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
I love it!
on December 18, 2023
Posted by: Kc2023
[This review was collected as part of a promotion.] Owesome features, it takes beautiful pictures, super fast and cery elegant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 18, 2023
Posted by: Mz11345
[This review was collected as part of a promotion.] The camera is amazing ,I. like the size of the phone it's not too small or too big
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No going back to brick phones
on December 18, 2023
Posted by: Larslovesthefold
[This review was collected as part of a promotion.] This foldable has changed the way I think about phones. I wasn't sure I was going to like it at first but boy let me tell you...I didn't like it...I LOVED it!! It took a little getting used to especially how heavier and thicker it was in its folded state. Well, after maybe a week it was no longer an issue for me and I was definitely putting the phone through its paces. I absolutely love the main screen and how it makes my "older" eyes not strain so much as the front smaller screen does. Streaming movies and shows is great again because of the bigger screen. Many of the apps available out there have adaptations for the screen size...Instagram still does not.
This phone has certainly exceeded my expectations and then some! I'm sure there are still some functions I have yet to put to use but at some point the time will come. Since I do not own a computer at home, this device has certainly made up for that because I've drafted papers, taken notes and done some other projects with it that I don't see a need for a PC at home anymore. Anything I've needed to print I can just wirelessly connect to my printer and VOILÀ...done! I'm not sure I can go back to a regular brick phone now so I do look forward to see what new improvements and or modifications will be coming with future iterations of the fold to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cutting-Edge Innovation, Yet Hiccups in Fold Mech
on December 18, 2023
Posted by: Gguti11
[This review was collected as part of a promotion.] The Galaxy Fold 5 by Samsung continues the legacy of pushing the boundaries of smartphone technology, offering a foldable display that showcases impressive innovation. The device excels in delivering a large, vibrant screen and a powerful performance that meets the demands of modern users. However, a notable concern arises with the fold mechanism.
While the foldable concept is undeniably groundbreaking, the durability of the hinge mechanism leaves room for improvement. Users have reported occasional creaks and stiffness when folding and unfolding the device, raising concerns about its long-term reliability. In a device where the seamless fold is a critical component of the user experience, these issues are significant.
Samsung should address the concerns related to the fold mechanism, perhaps by refining the materials used or implementing a more robust hinge design. Enhancements in this area would not only improve the overall user satisfaction but also ensure the longevity of the Galaxy Fold 5.
In conclusion, the Galaxy Fold 5 is a marvel of technological advancement, offering an expansive foldable display and powerful features. However, the occasional hiccups in the fold mechanism underscore the need for Samsung to prioritize the durability and smooth operation of the hinge, ensuring a flawless and reliable foldable experience for users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold yet!
on December 18, 2023
Posted by: BugDgalaxy
[This review was collected as part of a promotion.] This is my third fold and the 5 has them all beat. They really solved the hinge problem.
This so convenient it's like having a phone and a tablet in your pocket all at once .
Great for emails, watching videos playing games or just doing video chat.....this is the Champ
This so convenient it's like having a phone and a tablet in your pocket all at once .
Great for emails, watching videos playing games or just doing video chat.....this is the Champ
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phablet for sure!
on December 18, 2023
Posted by: Strictly2wheels
[This review was collected as part of a promotion.] The crease fades and comes back in to view from time to time. However it's a small price to pay for a big screen to fit in your pocket. 5 stars. Never bought insurance before with and Galaxy S models, first run with Z class and hope I don't need to use insurance that I actually purchased this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phones.
on December 18, 2023
Posted by: Negrita
[This review was collected as part of a promotion.] This phone has great features. Great for streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on December 18, 2023
Posted by: Naloon
[This review was collected as part of a promotion.] This phone is amazing. I was worried that with all of the newish technology something wouldn't function right. But everything runs even better than expected! The multi tasking is flawless, the "laptop" mode is super cool and useful. It's perfect for the kind of emulators I use. The ONLY reason i gave it 4 stars instead of 5 is because the camera quality isn't as good as my previous galaxy s21 ultra but the pros far outweigh the single con. The battery last all day, both screens are vibrant and smooth and the big display makes every game so much more submersive.
Value
4
Written by a customer while visiting Samsung US