Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Perfect for Games and Videos
on December 14, 2023
Posted by: Hammer88
[This review was collected as part of a promotion.] I love watching my streaming services on the giant inside screen. It's so awesome to be able to use my fold as a gaming device with the half folded feature. The only issue I have is that the outside front screen is not s pen compatible. Other than that this is my favorite phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A huge improvement
on December 14, 2023
Posted by: Nimi29
[This review was collected as part of a promotion.] I had hr fold 4, and I enjoyed using it. But the fold 5 has been an even better experience! I particularly like the fact that there is no space after you close the inner screen. It gives an overall sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tablet/phone/computer
on December 15, 2023
Posted by: LORDNEZ
[This review was collected as part of a promotion.] I love this phone!
1) productivity- You are able to have 3-4 apps open
on the main screen at once. It makes multitasking a
breeze.
2) battery life- I have been able to go up to 48 hours
without charging my battery, but that is with light
use. I am able to go for a solid day with heavy use.
That's just with watching youtube, phone, news, etc
3) durability- seems like a very solid build. No issues
thus far.
4) connectivity- Seamless connectivity. I am able to
wirelessly connect to my tv screen with no problem
in video or audio. I am able to use Samsung Dex with
a second screen with no problem in video or audio. I
am able to connect seamlessly to other Samsung
devices. No issues with wi-fi, hotspot, mobile data,
etc.
5) Camera- The cameras work great and give nice
quality photos. You are able to use the main cameras
for selfies using the phones external display
Overall I give this phone an A++ rating!
1) productivity- You are able to have 3-4 apps open
on the main screen at once. It makes multitasking a
breeze.
2) battery life- I have been able to go up to 48 hours
without charging my battery, but that is with light
use. I am able to go for a solid day with heavy use.
That's just with watching youtube, phone, news, etc
3) durability- seems like a very solid build. No issues
thus far.
4) connectivity- Seamless connectivity. I am able to
wirelessly connect to my tv screen with no problem
in video or audio. I am able to use Samsung Dex with
a second screen with no problem in video or audio. I
am able to connect seamlessly to other Samsung
devices. No issues with wi-fi, hotspot, mobile data,
etc.
5) Camera- The cameras work great and give nice
quality photos. You are able to use the main cameras
for selfies using the phones external display
Overall I give this phone an A++ rating!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Innovative
on December 15, 2023
Posted by: Nezzzy
[This review was collected as part of a promotion.] The idea of a foldable phone was so crazy to me. Bendable glass? I'm still unsure what this hinge on my Z Fold 5 is made of, but it's amazing. It allows for a wider screen when unfolded, for multiple apps or just using one app that's easier on the eyes. Gaming on this this phone has been great as well, which will only get better once a wider range of games format themselves to work on the Fold as well.
My only issues with this phone would be the (1) interchanging of unfolded to folded and vice versa, most apps crash in doing this and (2) the outer screen itself, the folded form, is just too small and skinny to do anything
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Versatile Device
on December 15, 2023
Posted by: ThatRescueGuy
[This review was collected as part of a promotion.] As a artist, business owner and entrepreneur the device allows for many exclusive features and adaptability. The dual screen with the pen allows for digital art to create a streamline process of venting products to communicating with staff and note taking. My only criticism is the placement of pen and being a separate device purchase. This comes from me being a precious Note user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on December 15, 2023
Posted by: Manny5589
[This review was collected as part of a promotion.] Got this new phone. I changed from my FOLD4, which honestly is not that much of the difference, but still an AMAZING phone. I love both folded and unfolded ways. Dont see myself going back to a regular phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Has a giant screen i love for videos, games and social media but is super useful for business as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folding Perfection
on December 15, 2023
Posted by: Matthew
[This review was collected as part of a promotion.] This is my second venture into the world of Samsung Galaxy Folds, previously owning the Fold 3. While the Fold 3 set a high bar, the Fold 5 has surpassed it, marking what feels like the zenith of Samsung's foldable design. The Fold 5 boasts a sturdier build, yet it's noticeably lighter and slimmer than its predecessor. Its One UI interface stands out for its aesthetic appeal, ease of use, and customization options. The display is stellar, offering an ideal canvas for video streaming or reading, enhanced by the smooth 120hz refresh rate. The convenience of accessing essential functions like calls, messaging, and email on a compact screen, with the option to unfold into a larger display for media consumption or reading, is a game-changer. Gaming on this expansive screen is a delight, with the added space elevating the touchscreen gaming experience. It's hard to envision returning to a standard smartphone after this.
Value
5
Written by a customer while visiting Samsung US