Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Big screen and multitasking, feels great to own it
on December 13, 2023
Posted by: LonelyWood
[This review was collected as part of a promotion.] When it's fold it feels great to handle and carry in one hand when it's open it is fantastic to stream and play game and multitasking What you want more from a phone. It is my phone, my tablet and my PC when I use Samsung Dex. Love all aspects of my fold 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A tablet in your pocket
on December 13, 2023
Posted by: Sgearguy
[This review was collected as part of a promotion.] Heavy use for work with a demand for compatability and crossplatform utility. This phone is a game changer. It has increased efficiency and made all my life and work seamlessly integrate together.
The screen is great. Customization is great and user interface sets the standard. The slim s pen is in my hand more than a real pen and and the samsung case compliments the phone well. The pen mechanism took about 1 day of pulling in and out and now it can be pulled out of the case and put back in seamlessly and smoothly without any issues or hindrances. The writing capabilities are endless on this phone and after over a month of ownership, I still daily watch "how-to" videos to unlock the potential of this foldable.
The screen can glitch and lag slightly. This typically happens when I am switching between key board and writing pad while multitasking multiple screens. This isn't a hindrance, or even really as much of an annoyance, as it is just something to take note. Folded it can get a bit heavy one handed and when you are switching between it being opened and closed while texting you tend to get typos just due to the drastic distance change between the keys so ur fingers hit the wrong keys. 100% user error but just something I have experienced. Make the front screen S-Pen compatible.
Overall this device is a true workhorse of a machine. From excel to signing documents, scanning, DEX and much much more. This device meets and surpasses expectations.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold 5 review
on December 13, 2023
Posted by: poky3210
[This review was collected as part of a promotion.] I seam to like it I think it's going to take a while to get used to it unfolding. I find myself using it folded up I can't find myself unfolding it in public it's my problem I don't want people to think I'm spoiled or something. Like I said it's my problem it's not the phone at all
The phone seems to be built very well it's a little stiff opening it up and closing it put other than that I like it. I have a s pen to go along with it the only problem with that is it doesn't work when the phone is folded up it would be nice if you fixed that. The inside screen is fragile no that's wrong the inside screen seems fragile I try not to push hard with the s pen I'm afraid of causing damage to it. Well that's enough of me talking your ear off I would like to update this once I get used to using it
The phone seems to be built very well it's a little stiff opening it up and closing it put other than that I like it. I have a s pen to go along with it the only problem with that is it doesn't work when the phone is folded up it would be nice if you fixed that. The inside screen is fragile no that's wrong the inside screen seems fragile I try not to push hard with the s pen I'm afraid of causing damage to it. Well that's enough of me talking your ear off I would like to update this once I get used to using it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to watch your favorite show
on December 13, 2023
Posted by: Galaxymike
[This review was collected as part of a promotion.] I love having a phone that can I can use to browse tiktok. Text and check my snap. But I also love having a phone that let's me enjoy my favorite shows in a bigger screen. I love watching my shows, sports and videos on the big screen, specially when I'm on the go
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If I could write an advertisement for Samsung
on December 14, 2023
Posted by: dmelizo
[This review was collected as part of a promotion.] "Control of your life at the grip, foldable." I've always had a phone, but owning the Samsung Galaxy Z Fold 5 is truly changing my life and my overall performance. The experience truly has been beautiful. After, comparing my Foldable to the Samsung S23 ultra, I can definitely vouch it was worth the switch if you consider buying the Samsung Z Fold 5 Casing with an S-Pen. Despite it only being usable with the foldable open it is still a valuable tool to have at hand with this monstrous superphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it big screen
on December 14, 2023
Posted by: Eugene541
[This review was collected as part of a promotion.] After setting up the phone and getting it all hooked up I found that the vast majority of functions and capabilities it has are phenomenal and love it...!! Big screen when you unfold it and even more capabilities. I use this phone for a little bit of everything gaming, social media, countless hours browsing and researching the web for the hard to find tasks being a mechanic (lots of YouTube videos on how to's and locations of them certain hard to reach car parts etc. This Christmas I will definitely be buying probably 4 more as Christmas presents 🎁.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So excited
on December 14, 2023
Posted by: Love5fold
[This review was collected as part of a promotion.] Just ordered, looking forward the bigger screen and the multitasking, Christmas can't get here sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is the best phone
on December 14, 2023
Posted by: Carlosg
[This review was collected as part of a promotion.] Movies, videos..regular phone .. text..and social medio
Value
5
Written by a customer while visiting Samsung US