Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
4
bigger screen has a lot of potential uses
on December 12, 2023
Posted by: hasher
[This review was collected as part of a promotion.] I tend to use my device a lot for streaming and for reading and the bigger screen really helps that I don't have to carry around my tablet if I don't want to. Plus there's a lot of space on that larger screen to do a lot more than I thought you could do like even reading different apps like Facebook x and others. Surprisingly the cameras are nice too and it's nice to be able to take some decent pictures when I need to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this more than I would have thought!!!
on December 12, 2023
Posted by: iNguyen1980
[This review was collected as part of a promotion.] I pretty use my new found love for literally everything. You name it, I use it for that!
At 1st, I was hesitant in swapping over because I was always a note fan. With the note being discontinued, I didn't know what I would do for my next phone. After various people pushing me to go to the fold family, I finally did it and glad I did!
One of the best phones on the market.
At 1st, I was hesitant in swapping over because I was always a note fan. With the note being discontinued, I didn't know what I would do for my next phone. After various people pushing me to go to the fold family, I finally did it and glad I did!
One of the best phones on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on December 12, 2023
Posted by: Galaxy11Potato22
[This review was collected as part of a promotion.] I use my device for work, home, shopping, blue tooth connections, Alexa, games, streaming and it always out lasts any other phones I've seen. I personally love these phones because ive broken many devices on accident since I was a teen. Samsung devices are the only ones that survived. They turn on and work great. Every device I've seen from Samsung have impressed me. Life long member of the Samsung family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wanted to Love it since the Note line is gone...
on December 12, 2023
Posted by: NoteFanBoy
[This review was collected as part of a promotion.] I use it for EVERYTHING, IT IS MY PERSONAL ASSISTANT. I have a nickname for it but it's for grown folk. The Fold replaces my laptop, almost entirely. There's only 1 thing i never got into, and that was playing games on it. It'll do that just fine, I just think that's what game consoles are for. Moving from the Note line, I was expecting similar things + better things, but the way some apps changed their display for the Fold, not a fan. Apologies for complaining here if that's just those company's messing up and not really Fold's fault. Fingers crossed more options to customize the display will come out. A huge miss though, that makes absolutely no sense to me, is how the smaller cover screen is not compatible with the S.Pen, what!? Talk about the perfect time for a definitive pen point to come in handy. I waited till version 5 to give this a chance and I was expecting more, period.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey NoteFanBoy, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. You are correct that the compatibility with certain apps on the larger display is determined by the software developer and that has been increasing in compatibility as foldable devices become more popular. We are happy to hear you are overall pleased with your device, and we have provided a link to your full device manual to help discover additional features you may not be aware of yet. We also have some amazing videos on our YouTube channel that highlight the features to enhance your overall experience even further. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A magnificent piece of technology
on December 12, 2023
Posted by: Lamamiyadiii
[This review was collected as part of a promotion.] I'm so happy to own this phone. It's features are truly majestic. I feel like I'm a century ahead of time with this special device. Absolutely worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new slimer hinge.
on December 13, 2023
Posted by: Love4samsung
[This review was collected as part of a promotion.] Love multitasking, the display outdoors, the spen and the speakwrs sound. The materual of this phone are high quality, feel like a higb end jewelry .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and the screen was big
on December 13, 2023
Posted by: AMoua22
[This review was collected as part of a promotion.] Streaming, school stuffs, and gaming when having free time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on December 13, 2023
Posted by: Aok5235
[This review was collected as part of a promotion.] I love how great my games look ,the storage and the internet is very fast
Value
5
Written by a customer while visiting Samsung US