Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
4
Love the screen size
on December 1, 2023
Posted by: Youngking
[This review was collected as part of a promotion.] For EVERYTHING!! And the I use it for EVERYTHING else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Device is everything!
on December 1, 2023
Posted by: RomanSaint23
[This review was collected as part of a promotion.] I use my Z Fold 5 to play and work. It is great to literally have an all in one device. Stream movies or listen to music, tackle an important work schedule and / or projects, or both at the same time. Versatile for every situation on the go or stationary using flex mode! Using flex mode adds so much fun when shooting photos or videos. Communication is key with any phone, but with the Z Fold 5, I can be on a call with family whilst emailing or texting friends and co-workers all at once. Games are a blast on the main display, with so much real estate to use, the fun never ends. There's so much more I can say,try one for yourself you won't be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome technological status phone
on December 1, 2023
Posted by: Frighty
[This review was collected as part of a promotion.] I adore it! Samsung has once again exceeded my expectations with this flagship phone. It's incredible how much it can do, and it brings me so much joy. I'm beyond satisfied with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding performance 👏 well done
on December 2, 2023
Posted by: BetterBestTopShelf
[This review was collected as part of a promotion.] Samsung out did themselves with this Phone, Especially with the last update bringing all household and wearable together , as well as multi device control, cloud storage and back to back security Love ❤️ it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best all around device.
on December 3, 2023
Posted by: Hunter445
[This review was collected as part of a promotion.] I have to give it Samsung for this one, this phone completely blows my mind. I did a lot of research before purchasing it but it's still amazing even more now that I have it in my hands.
The Z fold 5 is the fastest phone I've ever touched, it responds fast and never slowed down even when it heats it, so for me as a video game enthusiast, it's really amazing. And the fact that the phone comes with a small outside screen helps complete quick tasks while the inside screen is great for multi tasking, streaming videos, drawing, coloring. There really is a whole world in this phone.
If the Samsung wasn't already great enough on its own, it also has an S pen that you can use to broaden your experience even more. The S pen is very fast in response and if you toggle it at the top of the screen, you can write instead of typing, pretty neat!
The audio on the phone is very loud, which is great. You can now watch a video and have it louder than a person during phone calls which wasn't available on my previous phone. The video quality is exactly as it says, ultra HD, super clear. And even though I don't use the camera much, I have tried it and it renders great pictures.
All in all, I am really glad to have bought this phone and I'm sure I'll enjoy it even more in the future. Thank you Samsung!
The Z fold 5 is the fastest phone I've ever touched, it responds fast and never slowed down even when it heats it, so for me as a video game enthusiast, it's really amazing. And the fact that the phone comes with a small outside screen helps complete quick tasks while the inside screen is great for multi tasking, streaming videos, drawing, coloring. There really is a whole world in this phone.
If the Samsung wasn't already great enough on its own, it also has an S pen that you can use to broaden your experience even more. The S pen is very fast in response and if you toggle it at the top of the screen, you can write instead of typing, pretty neat!
The audio on the phone is very loud, which is great. You can now watch a video and have it louder than a person during phone calls which wasn't available on my previous phone. The video quality is exactly as it says, ultra HD, super clear. And even though I don't use the camera much, I have tried it and it renders great pictures.
All in all, I am really glad to have bought this phone and I'm sure I'll enjoy it even more in the future. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!!!
on December 3, 2023
Posted by: Bumbum
[This review was collected as part of a promotion.] I am an ardent Note and ultra user.
This is my first fold and i got the s pen for folds with it. I use photo editing and creating videos from pictures.
Love using the the fold 5.
But I miss the air action from the note.
I hate small front screen, especially when I fix my nails.
This is my first fold and i got the s pen for folds with it. I use photo editing and creating videos from pictures.
Love using the the fold 5.
But I miss the air action from the note.
I hate small front screen, especially when I fix my nails.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has met my expectations
on December 3, 2023
Posted by: GreenBuffalo
[This review was collected as part of a promotion.] I have been very impressed with the improvements implemented on the Z Fold5. I like that they finally got the hinge right and one folded it is now flush. As usual, Samsung knocks the ball out of the park as far as image quality and brightness on the display. When unfolded I also think there is an improvement as far as the crease not being noticeable as it was on previous versions. If I was able to I would have probably rated this phone 4.5 Stars, because as good as it is, as far as display quality, brightness, expected durability, and even surprisingly good camera photo quality, I wish the aspect ratio on the front screen would be a bit different whereas the front display would be a tad wider. Also on my wish list for the Next Generation would be the phone to be a bit thinner then it is when folded. With that being said, I have absolutely no regrets on the purchase of this phone and I'm satisfied with the choice I made. I especially appreciate Samsung's very generous trade in allowances when this product first launched. As usual Samsung is right on top of providing security updates and even allows beta testing of Android 14 before it's actual release along with one UI 6.0. All in all great job to the Samsung engineers who developed this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 4, 2023
Posted by: Love5samsung
[This review was collected as part of a promotion.] The inside screen is the best thing to use for your work like a laptop or a tab you can do anything anywhere and you have it with you in your pocket
Value
5
Written by a customer while visiting Samsung US