Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Extra screen view.
on November 20, 2023
Posted by: Dog101
[This review was collected as part of a promotion.] Love the extra screen the device gives while watching videos when not a home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Quick adjustment and I am loving it!
on November 21, 2023
Posted by: ThaiBllover23
[This review was collected as part of a promotion.] At first when I started using the new ZFold 5, I was skeptical if J was going to adjust to the foldable phone or not. But quickly I adapted and now, every other non foldable phone leaves a sad aftertaste in my experience because there always something missing. As someone coming from a flagship S 23 ultra... the specs of Z Fold 5 did not disappoint, specially because I am big on storage and the 512gb are serving me very well. For you who is still in doubt, don't be, this will be definitely the best purchase and experience you will have with a foldable phone of this immense quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on November 21, 2023
Posted by: Huracan
[This review was collected as part of a promotion.] I've used a lot of different phones. I got the Z Fold 5 and have decided this is the best. Whether I'm focused on productivity, games or just phone calls, this device does it all exceptionally well. I used to think the narrow form factor was going to be a problem. But it makes it easier for phone calls and keeping in your pocket. After getting the phone, I couldn't help experimenting with the Samsung ecosystem. I now use their ear buds, tablets and computers. I can't believe how well they work together. I'm hooked!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicely refined product 5 gens in
on November 21, 2023
Posted by: Hansyolo
[This review was collected as part of a promotion.] I've had my eye on the Fold since it was first unveiled. What held me back were some compromises with the design that would ultimately require iteration and refinement year after year to take us to the Fold 5, which is by far the most impressive and enjoyable mobile device I've had yet. It still isn't perfect, but it's close enough to warrant serious consideration to anyone that is a power user and has the budget for it. The inside display is gorgeous and greatly enhances the experience for games, video, and web browsing, as well as productivity tools with multi-window and notes. The outside display, while more narrow than what has been the norm, makes one-handed use practical. Coming from a long line of Note devices, it's a welcome change. The sound quality is excellent, and the battery life impressive. The camera is a drawback, at least compared to what Samsung could have offered, especially for the price point, however it's no slouch, and the software has some clever tricks to make it a great experience.
As I said, it's not perfect. The inside display does have a good amount of glare, still has a bit of a crease (ymmv with regard to how annoying that might be) and the front display is not s-pen compatible (the new s-pen case is fantastic, for what it's worth). And as stated, the camera probably should have been Samsung's best.
Overall I have zero regrets with the Fold 5 and it will be nearly impossible to want to revert back to a normal phone after adapting to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 is the best fold samsung ever built until.
on November 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Bulky but compact and useful for business man and people who work alot while traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary!
on November 21, 2023
Posted by: vRonnySinzv
[This review was collected as part of a promotion.] The Z fold is in a class of its own, and my favorite device I've ever owned! What's not to love about a multi media powerhouse?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
mini computer with number one camera
on November 22, 2023
Posted by: wiseman
[This review was collected as part of a promotion.] i use my samsung mostly for work purpose and gaming. it does really impressive. streaming quality, high performance and all the software features is mindblowing. i ve been using stylus pen long time for business purposes. also what i love is being able to do lot of actions using just a pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really?! What!
on November 22, 2023
Posted by: MasterFuryan
[This review was collected as part of a promotion.] Well first off it's a bit awkward to handle it's long and skinny and the weight was surprisingly high and for what reason gave you the idea to put a fps on the power button would have been a lot more enjoyable if it had a better set of speakers these really sound terrible like they are blown or something microphone is great picks up everything camera is fair for the most part overall it ain't a total catastrophe but $ was a bit high I guess I'll have to shelf this thing till they come up with something more robust and lighter weight back to my s10+ what a workhorse it has been all these years
Value
4
Written by a customer while visiting Samsung US