Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome piece of tech!
on November 18, 2023
Posted by: Edybles
[This review was collected as part of a promotion.] I loved my s23 ultra, but i found myself not using the camera enough. the fold5 caught my eye, and I was able to get a great trade in deal on the website. Needless to say I was not dissappointed! the multitasking ability is unmatched, i love the s pen, and gaming is a breeze with the big screen. great job samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone!
on November 19, 2023
Posted by: PaulOne334
[This review was collected as part of a promotion.] I have used the flip three before and I didn't like it as much as I like this fold. It never gets old folding and unfolding it. Actually enjoy using this phone so much that I try to find things to do with it. Plus this seems really durable. I'm using Samsung's case but have dropped it several times already and without any type of problems. Whereas with my s22 I broke the back of it five times with a case on it during the year and a half that I had it. Very good phone very durable a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not sucked in
on November 19, 2023
Posted by: NotsuknbyApple
[This review was collected as part of a promotion.] I love the fact that samsang devices are universal and can pair up with many different types of brands. So I am not stuck having to use only 1 brand. I mean I am stuck with Samsung when it comes to brands of phone. But all in all Thank you for not completely sucking me in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool device
on November 19, 2023
Posted by: 2102shopper
[This review was collected as part of a promotion.] My sister has one and it takes great selfies. I want to get this for myself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for content consumption
on November 19, 2023
Posted by: Jeremiah
[This review was collected as part of a promotion.] Hands down the best phone for watching videos and web browsing. The big inner display makes multi tasking a joy and not a struggle. Love the flex mode feature to take photos (acts like a tripod land the fact that you can take selfies with the main cameras makes this the selfie king 👑. Once you go fold, you don't go back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The outer screen small, battery not enough
on November 19, 2023
Posted by: Coffee
[This review was collected as part of a promotion.] The outer screen are too small so it didnt work for some game or activity. Also the battery are not enough for last a day for me.
Value
3
Response from Samsung USBy Social Commerce, December 4, 2023
Hello Coffee, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide variety of needs and wants from their chosen device. With regards to the battery, without knowing how long you've owned the device, it does come with an adaptive battery. This can cause some frustration as it appears to lose battery quickly as the device learns your usage habits and makes necessary adjustments. The best way to accomplish this is to allow the battery to drain and not keep your device on a charger. If the battery is still not performing as expected we have provided a link to the warranty information and the Samsung Support Team to help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best device I brought so far
on November 19, 2023
Posted by: BestPhone3verMadeJust4Me
[This review was collected as part of a promotion.] I use this device to its full potential and then some more no need to root the fold 5 is powerful enough for all your task, it can be music production, gaming, business meetings and working remote, drawing, web searching, movies, music photo editing and more this is all I do and it moves as fast as my gaming computer I also love that this works hand and hand with windows 11
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 5
on November 19, 2023
Posted by: WirelessSultan
[This review was collected as part of a promotion.] This is a fast device and works great with multiple apps at once. And the large screen makes the need for a tablet irrelevant
Value
5
Written by a customer while visiting Samsung US