Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Amazing phone
on November 13, 2023
Posted by: Daynaloves
[This review was collected as part of a promotion.] I use my phone for work mostly I have a lot of PDFs I use Excel and I'm able to use all of that with this phone. It's very easy to pull up any kind of word document or if I need to use a PDF it's very simple to emails are large you could see everything that's coming in and out I'm property manager so this works out fantastic for me also the battery is amazing For gaming I do that at night when I'm home and not working I could play games and see it very clearly I don't have to squint my eyes The color is amazing The graphics are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality on this phone is amazing!
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone primarily for streaming, taking photos, and playing video games. All the streaming services I use run very smoothly with the phone. The screen makes me feel like I'm using a tablet instead of a cell phone. I like taking pictures of the wilderness so this phone comes in handy for that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good product and I like its features
on November 13, 2023
Posted by: Moncho
[This review was collected as part of a promotion.] I use it a lot for my technical zoom classes and for games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures high resolution
on November 13, 2023
Posted by: Phone1
[This review was collected as part of a promotion.] Love streaming on my know phone fast processor to run any app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Complex folding delicate masterpiece
on November 13, 2023
Posted by: 23cyborg
[This review was collected as part of a promotion.] Great for streaming content such as Netflix and web browsing, just gives my anxiety with the delicate screen
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hi there 23cyborg, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are thrilled to hear you are enjoying the features and streaming on your device. If you are concerned about the display of your device, we have provided a link to an article about care measures for foldable devices. We have also provided a link to Customer Care+ to help determine if you would like to add this protection to your device and help with peace of mind. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has allot of features
on November 13, 2023
Posted by: Tremendous
[This review was collected as part of a promotion.] I use my phone to watch videos which has good
Quality imaging. I use it to shop and play games. The games on this phone looks so good. I like making videos with this phone.
Quality imaging. I use it to shop and play games. The games on this phone looks so good. I like making videos with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Essential and useful
on November 13, 2023
Posted by: GIOLIFE
[This review was collected as part of a promotion.] It is a practical and essential device you can have 2 in 1 as you like and transform the experience into fun. Its characteristics are exclusive and essential for all work management.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever had
on November 13, 2023
Posted by: Ilian7
[This review was collected as part of a promotion.] Z fold is the best phone Samsung has done it, 1st i got Z fold 3 than Z fold 4 & now Z fold 5, the big screen is the best for movies games or football, soccer games. The camera is 10/10 and the battery is excellent. Highly recommend 👌 🌟
Value
5
Written by a customer while visiting Samsung US