Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
Big difference between 3 -5
on September 22, 2023
Posted by: Notguilty845
[This review was collected as part of a promotion.] Upgraded from the z fold 3 to the 5 and what a difference 2 years makes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly pleased
on September 23, 2023
Posted by: JojSmith
[This review was collected as part of a promotion.] I was worried about switching from a standard phone to a foldable, but I am incredibly happy with my decision. The z fold 5 is amazing for reading, gaming, and watching videos or shows. The massive inner screen looks fantastic, and the crease is almost never visible to me. I wasn't sure how to feel about the cover screen, because of its oddly slim design. Now I think the slimmer screen is more like a feature for the phone. The cover screen is very easy to use one-handed, and normal phones feel too wide now. Some apps don't fit the outer screen perfectly, but it does not bother me as I can just switch to the main display. I was also worried that the inner display would feel worse than a normal screen because of the plastic based screen. While the inner screen does feel a little bit different than a normal display, I quickly got used to it.
I love reading comics and Manga online, and this phone makes the experience so much better than I have had on other phones. I have begun reading much more because of how easy it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is great to have two screens
on September 23, 2023
Posted by: Thijnsjdjjdjxjjjskdjjhdh
[This review was collected as part of a promotion.] Having two screens allows you to checkout things quickly on the front screen or view in detail on the inside screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen and good picture quality
on September 23, 2023
Posted by: Droobies2345
[This review was collected as part of a promotion.] Amazing details I love playing games on this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable in the market right now
on September 23, 2023
Posted by: Jonaa123
[This review was collected as part of a promotion.] The best foldable in the market right now hands down. Very fluid and refined. Would buy it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From iPhone to ZFold 5
on September 23, 2023
Posted by: Rambler21
[This review was collected as part of a promotion.] Tried the Fold 5 and have officially switched from Apple to Samsung. Love how I can fold a phone and have so much real estate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So amazing
on September 23, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Wow so amazing I love the Samsung and it gives me what I want
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 28, 2023
Hi there KevinChija, thank you for sharing your feedback on the Samsung Galaxy Z Fold5. Your enthusiasm for this device is so wonderful to hear, and that it is exactly what you want. We have shared links to the manual for your device and the Samsung Support Team. We also recommend taking a look at our YouTube channel for videos that highlight some pretty amazing and fun features for you to enhance the enjoyment for your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 23, 2023
Posted by: SMBDIE
[This review was collected as part of a promotion.] New z fold 5 is great. Battery life has been phenomenal.
Value
5
Written by a customer while visiting Samsung US