Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
was skeptical at first, but I love it
on September 22, 2023
Posted by: HappyFoldUser
[This review was collected as part of a promotion.] I was an avid Note user, dedicated to my android products. This product does a lot for such a small device. Multitasking g with the multiple windows has Eben a game changer for me. I usually have at least 2 screen open the majority of the time using this phone.
The set-up and overall user interface has been very pleasant and quick to get use to. Throught my time, I've tweaked certain settings for my particular style, but I'm just glad those settings where there.
The phone is lightweight and feels comfortable In the hands when closed but feels like a tablet with so much workspace when opened.
The set-up and overall user interface has been very pleasant and quick to get use to. Throught my time, I've tweaked certain settings for my particular style, but I'm just glad those settings where there.
The phone is lightweight and feels comfortable In the hands when closed but feels like a tablet with so much workspace when opened.
Highly recommend the fold 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It only gets better.
on September 22, 2023
Posted by: Sammy4life
[This review was collected as part of a promotion.] I've been a loyal customer of Samsung phones for quite some time now (10 years). Recently, I decided to upgrade to the Galaxy Z Fold 5, my second foldable phone after owning the Z Fold 3, which was a great device. However, the Z Fold 5 has exceeded my expectations in terms of its stunning design and exceptional build quality. I believe it is currently the best folding device available in the market. Judging by the fact that there were no more left in the store when I went to purchase one, I assume it's selling really well. The screen size and brightness are incredible, making the viewing experience of any media content truly mesmerizing. Despite this being the fifth version of the phone, people are still amazed by its unique design. When it comes to work, I cannot imagine being without my foldable phone now. I got my first one two years ago, and going back to a standard size phone is not an option for me anymore. I recommend this phone to anyone watching content, playing games, or using their device to work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product design is good.
on September 22, 2023
Posted by: Elati9
[This review was collected as part of a promotion.] Phone works good and easy to use. But the apps are not there yet for example netflix video on ful screen has a lot of black space above and below.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 Review
on September 22, 2023
Posted by: CeeGee
[This review was collected as part of a promotion.] I've had the Z Fold 5 for a couple weeks now and so far I'm thoroughly enjoying it. The extra screen real estate is awesome for consuming content. Software on the devices is mostly optimized between the 2 displays though there are some applications that don't seamlessly transition between the folded and unfolded states. While the technology for foldables is still developing using this phone has been really exciting. Something that I haven't really felt since the introduction of touch screen smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations
on September 22, 2023
Posted by: BrianP
[This review was collected as part of a promotion.] I get a new phone about every other year, sometimes sooner, and I've wanted a Samsung Fold for years. I think that I always put it off because I was waiting for the technology to advance, and I wasn't sure if it was just going to be a fad. I've had many of the S series and Note models over the years, and I can say without any reservations that this is my favorite phone of any that I've ever owned. If you've ever thought about how nice it would be to carry a tablet, but you really don't want to keep up with something that large, then this is the device for you. Obviously, it's not the same size as a standard tablet, but it's a good compromise between a tablet and a flagship phone from any manufacturer.
So, how big is it? It's smaller than any of the "ultra" or "pro" model phones when closed, and the front screen is fully functional with all of my apps. When opened, the large screen makes email, texting, games, and browsing the internet significantly better than any other phone I've used. I was initially concerned that it might be too large to hold and use effectively, but that's not the case at all.
I like that they moved the fingerprint sensor to the side (power button) which makes it easier to lock/unlock. If you're concerned about the "crease" in the previous models, this isn't bad, and I really don't notice it. The cameras work great, but I'd say that taking a selfie is slightly harder when you have it open due to the overall size/weight of the phone.
Overall, I love it.
So, how big is it? It's smaller than any of the "ultra" or "pro" model phones when closed, and the front screen is fully functional with all of my apps. When opened, the large screen makes email, texting, games, and browsing the internet significantly better than any other phone I've used. I was initially concerned that it might be too large to hold and use effectively, but that's not the case at all.
I like that they moved the fingerprint sensor to the side (power button) which makes it easier to lock/unlock. If you're concerned about the "crease" in the previous models, this isn't bad, and I really don't notice it. The cameras work great, but I'd say that taking a selfie is slightly harder when you have it open due to the overall size/weight of the phone.
Overall, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on September 22, 2023
Posted by: GalaxyLove
[This review was collected as part of a promotion.] I'm loving my phone. I also got a Galaxy watch 6 LTE. I have it connected to the network so if I forget my phone at home I can use my Watch to text or call I am super psyched I also got Galaxy earbuds Pro 2. I went all out and upgraded all my devices and I am very very happy with my products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the z fold 5
on September 22, 2023
Posted by: ZFold5user
[This review was collected as part of a promotion.] This is the best z fold yet! Best size, shape, and camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow..This device is Amazing
on September 23, 2023
Posted by: Thegoat
[This review was collected as part of a promotion.] I switched from my Note 10+ to the Z Fold 5 and I must say that it was well worth it. The Fold 5 feels amazing in the hands. Its design is sleek and premium not to mention you can still utilize the PEN features. The battery life is great for all day use. I usually use mine for multitasking throughout the day and it gets the job done. I am very satisfied with this device and I receive so many compliments!
Value
5
Written by a customer while visiting Samsung US