Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Phantom Black
Customer Rating
5
It's a smartphone, tablet, and laptop
on September 20, 2023
Posted by: KRLeitch
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z Fold as a smartphone, mini tablet, and as a laptop when using a laptop dock. No other line of devices can claim that. Simply incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I decided to try it...and I like it!
on September 20, 2023
Posted by: Gix750
[This review was collected as part of a promotion.] This is my daily driver. I do the usual email, social media, pictures, messaging, Yada Yada... It does it all like other phones, but, in a flexible form factor. It's narrower than the Ultras, good phones, for one hand convenience, but you can flip it open to almost tablet lusciousness! Once you figure out split view for compatible apps, you'll be addicted. Especially power users.
Overall it's a really good device. Latest and greatest hardware and software. I would love to see a little bigger battery. Longevity obviously depends on just how much you use it, but I'm sure the majority get through the day on a charge. However, being real, who doesn't have a charger within reach for a quick boost, especially power users. I haven't used the S Pen with this model. I do like the S Pen and would like to see it included like the Ultra. This is a flagship foldable phone. It's on the expensive side, so Samsung, throw us a pen!
Final answer, I do recommend this phone. No regrets in my nearly two months of ownership.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever so far that I've ever owned.
on September 20, 2023
Posted by: Xicoteblue
[This review was collected as part of a promotion.] The best phone ever so far that I've ever owned. I've had them all from samsung this is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An amazing device!
on September 20, 2023
Posted by: LoveMyFold
[This review was collected as part of a promotion.] I previously had an iPhone and switched to the Fold 5. So far I am enjoying it a lot, I love the giant inner screen for reading books and playing games. The Flex mode it perfect for watching movies or tv without needing to prop up the phone. Also is perfect for video calls with my granddaughters as I can set the phone down and still see and talk to them. It was a bit of a learning curve but once I got past that I love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Massive screen
on September 20, 2023
Posted by: Renee0305
[This review was collected as part of a promotion.] Overall awesome phone. I love the big split screen and the functions. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 20, 2023
Posted by: Manperez
[This review was collected as part of a promotion.] Very fast in processing. Can't wait for the next product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor upgrade but still amazing
on September 20, 2023
Posted by: TBisEZ
[This review was collected as part of a promotion.] The biggest improvement for me is the weight reduction and thinness. Very noticeable day to day and makes carrying it around in your pocket much easier.
The brighter inner screen seems to do quite a bit better in sunlight and is also a welcome improvement.
There may not be many changes but there are enough subtle upgrades to make it worthwhile over the 4.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold3 to Fold5 is worth it!
on September 20, 2023
Posted by: DoubleA
[This review was collected as part of a promotion.] Here are the upgrades that make this worth it.
New hinge - gapless and unfolds all the way.
Battery - better battery that now lasts me all day.
Design - has a more squared off edges which makes it feel better to hold and easier to open compared to the fold3.
Cameras - has more premium cameras that up to par with their S series.
Display - has a shorter/wider outer display which makes it a lot easier to use. Inner display seems pretty much the same, slightly better colors and brightness.
New hinge - gapless and unfolds all the way.
Battery - better battery that now lasts me all day.
Design - has a more squared off edges which makes it feel better to hold and easier to open compared to the fold3.
Cameras - has more premium cameras that up to par with their S series.
Display - has a shorter/wider outer display which makes it a lot easier to use. Inner display seems pretty much the same, slightly better colors and brightness.
Value
5
Written by a customer while visiting Samsung US