Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
5
Galaxy flip 5
on August 12, 2024
Posted by: Phillygirl
[This review was collected as part of a promotion.] Love my Galaxy Flip
So easy to carry, holds a charge and have service no matter where I travel
Can't wait to try the Flip 6 with AI and language translation
So easy to carry, holds a charge and have service no matter where I travel
Can't wait to try the Flip 6 with AI and language translation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
8.5/10 for Z Flip5
on August 12, 2024
Posted by: Npgalaxy24
[This review was collected as part of a promotion.] Overall, I'm pretty satisfied with this device.
I'll start with the things I don't like.
There is a glitch when using Google maps. Once I reach my destination, a lot of the app will be come unresponsive. I have to swipe up and close the app and then restart the app to get functionality back again. I've noticed the screen will freeze occasionally. Aside from that, I'm generally pretty happy with this phone.
There is a glitch when using Google maps. Once I reach my destination, a lot of the app will be come unresponsive. I have to swipe up and close the app and then restart the app to get functionality back again. I've noticed the screen will freeze occasionally. Aside from that, I'm generally pretty happy with this phone.
The good things is a much longer list. The flip feature has held up remarkable well on this phone. I've had no issues with the hinges at all.
The camera is amazing. The screen quality is great. The responsiveness is impressive.
Galaxy AI is very helpful. It's nice having some creativity when it comes to voice prompts and search results.
The camera is amazing. The screen quality is great. The responsiveness is impressive.
Galaxy AI is very helpful. It's nice having some creativity when it comes to voice prompts and search results.
Again, I've overall been very happy with this phone and would purchase it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is just awesome
on August 12, 2024
Posted by: Tyl2rvox
[This review was collected as part of a promotion.] I use my phone at home for gaming and at work all the time to help people find things. This phone works great for everything, never dies early on me and overall it's my favorite phone I've had plus I love the flip it saves space in my pockets. On top of that the new A.I. integration has been really great for when im trying to find specific products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 12, 2024
Posted by: Miner101
[This review was collected as part of a promotion.] The phone is great! If you drop it when it's open the entire screen goes black it does not crack like normal. Battery is not very good as well. Overall I like the phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Flip 5
on August 12, 2024
Posted by: Galaxyloverflip5
[This review was collected as part of a promotion.] Samsung products are the best products to own, I always shop Samsung Galaxy, and I'm very pleased with the Samsung Galaxy Flip 5 it has multiple features to choose from, and the quality of photos is great. I highly recommend this product to all those people looking for a new phone with the best quality of all phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size when you need it
on August 12, 2024
Posted by: Alextxi
[This review was collected as part of a promotion.] I have been a fan of the flip for years, love the size on demand. Phones are good for entertainment but the connection is important size shouldn't be a hideran.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing!
on August 12, 2024
Posted by: Joseph
[This review was collected as part of a promotion.] I have been using samsung since it's first phone until now. A lot of my friends told me to switch to the other phone but i stick to where i feel comfortable. Using the AI on my samsung flip is a +++++ make my life much easier. Until now i still love samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen is terrible if you drop it
on August 12, 2024
Posted by: Yea1420
[This review was collected as part of a promotion.] Screen ripped when dropped
.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Good day Yea1420,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the neighbor's pool with our device, to dropping and shattering the screen while carrying in groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its pristine condition. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the neighbor's pool with our device, to dropping and shattering the screen while carrying in groceries, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its pristine condition. If you would like further assistance after reviewing the resources that have been shared, do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US