Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Lavender
Customer Rating
4
This product is so much fun to use.
on August 12, 2024
Posted by: Lando42
[This review was collected as part of a promotion.] This is the best version of the flip. The biggest selling point to upgrade is Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on August 12, 2024
Posted by: Dulcelynn
[This review was collected as part of a promotion.] This phone is awesome. It's so compact fits anywhere. This phone has so many features on it and I love the outer screen you can put any picture there you can listen to music from there don't even have to open your phone.. There's so much extra stuff in this phone that I've never seen on any other phone.. and Galaxy AI is fun to chat with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 4
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is spectacular....Flips open and shut sweet for your pockets lol...Great camera great durability, user friendly just awesome. And Ai just takes it up a notch....this phone shreds the competition....Can't wait to get the 6. 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z flip 5 my fave
on August 12, 2024
Posted by: HeidiBme
[This review was collected as part of a promotion.] Z Flip 5 is my new fave! Bigger cover screen is amazing, hinge feels great. Crease is still noticeable, but Galaxy AI is super useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente 👌 camara compacto y buenas pantallas
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] La aplicacion galaxy Ai intuitiva y de mucha ayuda práctica y me traduce muy bien
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 5 2 months in
on August 12, 2024
Posted by: Perplexedbarrel
[This review was collected as part of a promotion.] I've had my fold 5 for about 2 months now, it's been dropped a couple times but has no damage at all, I do keep it in a case. The inside screen is still in perfect condition. The hinge is still going strong, not quite as stiff as brand new. The OS seems to function as well as a flagship phone I enjoy using my flex screen for quick texts back and watching videos. the Galaxy AI is fun to play around with I'm very sure there's more to do with it than I've figured out so far even.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first flip in 15 year's
on August 12, 2024
Posted by: Battousai
[This review was collected as part of a promotion.] The is the first flip phone I've had in a really long time. I am thoroughly enjoying my experience with it. No major complaints about the phone or operation of it. The galaxy Ai is fun and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The middle always malfunctions
on August 12, 2024
Posted by: MeaganP
[This review was collected as part of a promotion.] The phone is great other then the middle where it folds always glitches. I'm on my 3rd one in 6 months and this one already got the green line in the middle
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there MeaganP,
Thanks for taking the time to review your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the ocean with our phone in hand, to dropping and shattering the screen as we carry in the groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the resources that have been provided or if you have any questions for us. We're always happy to help you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time to review your Samsung Galaxy Z Flip5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ comes in great for those unexpected situations that we may find ourselves in life like falling into the ocean with our phone in hand, to dropping and shattering the screen as we carry in the groceries in from the car, to accidentally losing our phone while running errands, or when someone decides to steal your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Samsung Care+ has you covered. Talk about the ultimate peace of mind! The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the resources that have been provided or if you have any questions for us. We're always happy to help you in any way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US