Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,246 Reviews)
Rating breakdown 4,246 reviews
5 Stars
3,183
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
I Love It!
on February 25, 2025
Posted by: SashyB
[This review was collected as part of a promotion.] I love everything about this phone, not only because I am a Samsung fan, but all of the features in the phone are amazing, I love the pictures, OMG they come out so clear, even if Im using a whole lot of zoom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 25, 2025
Posted by: Purpleezah
[This review was collected as part of a promotion.] Camera excellent
Overall is good but the crease in the middle is now dusty and some dirt are stuck and i have to replace it so that my phone will look dope again
Overall is good but the crease in the middle is now dusty and some dirt are stuck and i have to replace it so that my phone will look dope again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on February 25, 2025
Posted by: VaperHuff
[This review was collected as part of a promotion.] Okay so there's actually a few things I like about my flip 5 I enjoy the relaxed view I get when folded and it's actually a ton of fun to just use daily can't wait to upgrade tbh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
El Mamalon
on February 25, 2025
Posted by: Tick1Holiday
[This review was collected as part of a promotion.] I love this phone. I can honestly say that it has changed the way I do day to day simpler. I enjoy the lightweight and compact design of the phone. Otter boxes give it an additional protection from breaking. I will admit that the smaller appearance did make me think I was going to break it in a matter of weeks. I enjoy how discreet it is and how it is to conceal. Works good if not better than the other bulky phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z4 flip 3 years of use!
on February 25, 2025
Posted by: AstralBind
[This review was collected as part of a promotion.] I've had this phone for 3 years. I have always been a fan of Samsung products mainly for the sleek designs and the play store application. My z4 flip is a great compact phone and easily fits in my pocket. I've dropped this thing several times and it has yet to crack. I know alot of reviews hint towards the middle of the screen creasing but honestly mine just started to crease in the middle. It's hardly noticeable unless you are looking at the locked screen [black] of the phone. I wish that it the screen was a tad wider but not a huge deal. I want to get the new z6 but honestly way out of my budget.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic device
on February 25, 2025
Posted by: Vapory
[This review was collected as part of a promotion.] Works great at keeping me on track I'm my day to day activities. The screen on the back allows me to respond to calls and texts without having to fully open my device and risk getting distracted on other things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Sleek and Powerful Flip Phone
on February 25, 2025
Posted by: Heather
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip5 is a stunning device that combines sleek design, impressive performance, and innovative features. Here's what I love about it:
1. *Design*: The Flip5's compact, foldable design makes it a head-turner. The premium glass and metal construction feel solid and luxurious.
2. *Performance*: With a large 6.7-inch Dynamic AMOLED display and a powerful Qualcomm Snapdragon 8 Gen 2 processor, the Flip5 delivers seamless performance and stunning visuals.
3. *Camera*: The dual-camera setup (12MP primary + 12MP ultra-wide) takes excellent photos, with impressive low-light performance and features like Super Steady video stabilization.
4. *Battery Life*: The Flip5's 3700mAh battery provides all-day battery life, even with heavy usage.
5. *Software*: Samsung's One UI 5.1 offers a clean, intuitive interface and timely software updates.
2. *Performance*: With a large 6.7-inch Dynamic AMOLED display and a powerful Qualcomm Snapdragon 8 Gen 2 processor, the Flip5 delivers seamless performance and stunning visuals.
3. *Camera*: The dual-camera setup (12MP primary + 12MP ultra-wide) takes excellent photos, with impressive low-light performance and features like Super Steady video stabilization.
4. *Battery Life*: The Flip5's 3700mAh battery provides all-day battery life, even with heavy usage.
5. *Software*: Samsung's One UI 5.1 offers a clean, intuitive interface and timely software updates.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has been ok.
on February 25, 2025
Posted by: Dognose
[This review was collected as part of a promotion.] I have enjoyed this phone but I have questions about how durable it is. The ear piece has never worked. I have to put it on speaker when I make calls. Other than that, it's been great!
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hi Dognose,
Thank you for sharing your experience with your Galaxy Z Flip5. We are glad to hear you have enjoyed using the phone and the versatility of the design. The durability of your Z Flip5 is designed to withstand over 200,000 folds. The innovative FlexMode and the compact form allow the Z Flip5 to keep up with your lifestyle. If you can’t hear anything when calling, “Mute all sounds” might be on. Follow these steps to turn off the feature: Open your “Quick Settings” and tap “Settings.” Tap “Accessibility”. Tap “Hearing enhancements.” Taggle on the switch next to “Mute all sounds” to turn it off. Please get in touch with our Samsung Support Team if the troubleshooting steps for your earpiece do not work for you. Thank you for your review. We’re here to help—thank you for choosing Samsung!-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip5. We are glad to hear you have enjoyed using the phone and the versatility of the design. The durability of your Z Flip5 is designed to withstand over 200,000 folds. The innovative FlexMode and the compact form allow the Z Flip5 to keep up with your lifestyle. If you can’t hear anything when calling, “Mute all sounds” might be on. Follow these steps to turn off the feature: Open your “Quick Settings” and tap “Settings.” Tap “Accessibility”. Tap “Hearing enhancements.” Taggle on the switch next to “Mute all sounds” to turn it off. Please get in touch with our Samsung Support Team if the troubleshooting steps for your earpiece do not work for you. Thank you for your review. We’re here to help—thank you for choosing Samsung!-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US