Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - Tab M9 - 9" Tablet - 32GB - Arctic Grey
Average customer rating
4.6
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
171
4 Stars
53
3 Stars
14
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
177 out of
186)
Customer Reviews for Lenovo - Refurbished Excellent - Tab M9 - 9" Tablet - 32GB - Arctic Grey
Posted by: Frank298
from Calgary, AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a decent size and quality tablet for yhe daily use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Good experience
from Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working great for the money paid. Screen quality average but see no lag in opening apps as of now
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
The tablet you have been longing for is here...
on December 30, 2023
Posted by: MakoyinMTL
from Montreal, QC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The perfect tablet for your everyday streaming and browsing needs. Also, the price is much more competitive than the other brands. I've been using Lenovo tablets for years. The quality that you can surely trust.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Solid tablet for uber merchant or point of sales
on January 3, 2024
Posted by: Al barry
Verified Purchase:Yes
Solid device, good size, nice screen, fast processor
Written by a customer while visiting lenovo.com
Posted by: Russ J
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really nice tablet - good build quality, great specs for the price. Great customer service as well.
Written by a customer while visiting lenovo.com
Posted by: Spike525
from Montreal, QC
Verified Purchase:Yes
I bought a Tab M9 19th of November 2023 and haven't done anything with it yet because from the start the headphone jack has an issue.
It can't recognize a wired headphones with microphone (only sees a basic headphone), so more specifically, the sound comes out fine out of the earbuds but i can't use the microphone nor the play/pause button on the headphones. Tried different wired headphones with microphone which work perfectly fine with my phone, my old 2017 tablet and my computer, but amazingly not with the Tab M9 despite having installed all the updates and security patches.
Received a first replacement unit, with the same issue, then another replacement unit with again, the same issue. Up to now the tablet has been sitting on my desk taking dust, because i don't feel like using it. The tablet looks great though, really liked it form the first sight but, how unfortunate!
So for now i am back to my old 2017 tablet, which even a bit slow, works perfectly as advertised and specified.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/ca/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/ca/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: mzaye
from calgary alberta
Verified Purchase:Yes
[This review was collected as part of a promotion.] got this for my child and grandchild for Christmas and they have not been able to put it down since. extremely satisfied with them
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great Tablet, Excellent Portability, Good Value
on January 8, 2024
Posted by: Kinkora
from Montreal, QC Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great tablet for watching Netflix, YouTube, streaming videos, etc. Very good resolution, loading speed is great, solid unit, nice finish, take anywhere and offers a lot for the price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com