Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great technology as usual.
on May 1, 2023
Posted by: MrDani
[This review was collected as part of a promotion.] Using the device for both heavy and light use the phone van easily handle any task without overheating or lacking behind like other flagship phones.
Written by a customer while visiting Samsung US
Customer Rating
5
I like my Phone
on May 1, 2023
Posted by: Maddyone
[This review was collected as part of a promotion.] Besides using it to stay in contact with family and friends, I create Devotional material for prayer groups and churches on my phone through various app.
Written by a customer while visiting Samsung US
Customer Rating
5
Pure Brilliance
on May 1, 2023
Posted by: MrFox2u
[This review was collected as part of a promotion.] I value capability and form following functionality. My ultra is a masterful blend of all three and is simply the most useful tool I have owned to date. Not just a mobile phone. Best purchase I have made for myself in years!!!
Written by a customer while visiting Samsung US
Customer Rating
5
the screen is amazing and the camera quality is cr
on May 1, 2023
Posted by: Samsung2good
[This review was collected as part of a promotion.] I use my phone for school and the spen is so nice to take quick notes on
Written by a customer while visiting Samsung US
Customer Rating
4
The phone seems to work much better
on May 1, 2023
Posted by: Raizohattori
[This review was collected as part of a promotion.] The phone overall seems to be faster and more reliable, it was an upgraded with everything the added for this phone, it's well build
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone thus far!
on May 1, 2023
Posted by: JayArr
[This review was collected as part of a promotion.] Best of both worlds. You get all the functionality of the S models and all the functionality of the Note models in one. I love the bluetooth features the S pen provides including the ability to extract text from an image and copy straight to your clipboard. And thats just a minut ability in the wide spectrum of capabilities.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and everything I love about samsung
on May 1, 2023
Posted by: Lovelysyd26
[This review was collected as part of a promotion.] I have been using my samsung s23 ultra for a few months now and really enjoy it. I had a samsung s10 plus before and is has most of the same features and feels alot alike with the same cuve the main good difference I noticed was that they got rid of the glass back, and I'm so happy they did because now I don't have to worry about replacing the back glass as well as the front. I also noticed that the camera can reach really far and zoom in on the tiniest object really far away.
Written by a customer while visiting Samsung US
Customer Rating
2
Ghostly phones
on May 1, 2023
Posted by: Bookemdano
[This review was collected as part of a promotion.] This could be an absolutely amazing phone if it weren't for the ghost in the phone dialing my phone and there not even being a call to answer. It is going to cause an accident and then there will be a lawsuit on Samsung's hands. My phone will do it the moment I am driving on the highway at 10 mph over the speedlimit and will continuesly keep ringing until I turn my phone off and back on. These things are a major hazard and truly need to be fixed something actually happens or someone ends up dieing in a wreck because of ghost calls ghost ringing consumers phone's while their driving. Please find a fix to these devices asap
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Greetings Bookemdano, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without being able to ask you a few follow-up questions to what you have shared with us, I suggest reaching out to Samsung Support and/or to your cellular provider for further assistance and/or troubleshooting. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US