Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Phone that comes with everything
on May 1, 2023
Posted by: Austin
[This review was collected as part of a promotion.] If you need a cell phone that will last for years on in be top performing and have all the necessary specs this is the phone. With one of the best cameras on the market, best processors, The absolute best screen s23 ultra is a beast. Have all the things I will say about the phone I only have two negatives. First it's expensive, secondly the rounded edges but this is negated for most people because we put cases on our phones cause they are so expensive.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 1, 2023
Posted by: GopackGo
[This review was collected as part of a promotion.] Great phone that functions well. Easy to use with one hand and shows great video. The only drawback that makes it a four, is sometimes it doesn't charge while plugged in. Usually overnight. No reason for a phone that cost this much has that problem.
Written by a customer while visiting Samsung US
Customer Rating
3
The microphone is bad
on May 1, 2023
Posted by: Yarisound
[This review was collected as part of a promotion.] in situations like concerts compared to other phones the microphone leaves a lot to be desired, the sound is distorted horrible
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi there Yarisound, we appreciate you taking time to share your thoughts on your brand new Samsung Galaxy S23 Ultra. We understand wanting to commemorate the amazing events in your life such as concerts. You want to remember them as they happened, and want your video to accurately reflect those moments. We have provided a link to information about microphone settings that can be adjusted for different situations in your life and how to get the best video possible. If you need further assistance, or if you believe your device is not functioning as intended, we have also included a link to the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
Microphone options
https://www.samsung.com/us/support/answer/ANS00087562/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Microphone options
https://www.samsung.com/us/support/answer/ANS00087562/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic smart phone
on May 1, 2023
Posted by: Freek79
[This review was collected as part of a promotion.] I've had the phone for a month or so. Very pleased with it. No problems at all. Works great for what this granny needs it to do!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device for 500
on May 1, 2023
Posted by: DogeFTW
[This review was collected as part of a promotion.] I was able to get this device for 500 with promotional deal and free storage upgrade.
It is phenomenal, the performance is great, screen is big, and cherry on top is the s pen, it offers some of the best note taking experiences.
It is phenomenal, the performance is great, screen is big, and cherry on top is the s pen, it offers some of the best note taking experiences.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing I love everything about it
on May 1, 2023
Posted by: DarkKniGht7
[This review was collected as part of a promotion.] I love everything about this phone the gaming the graphics the camera and the features with the pen I absolutely love this phone..
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth the upgrade!
on May 1, 2023
Posted by: gilliebean
[This review was collected as part of a promotion.] The screen is so smooth, the camera is amazing and the best I've ever had. I've had 3 different Samsung phones, the S5, S8, and S20. This is by far the best S model I've ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features!
on May 1, 2023
Posted by: Dreamphonefinder
[This review was collected as part of a promotion.] The bigger screen and sturdy framework makes it easier to play games and watch my favorite shows. I absolutely love my new phone! The only thing I would change is the quality of the front camera. It seems like it adds an automatic filter, other than that the pho e is great so far.
Written by a customer while visiting Samsung US