Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amazing camera
on May 1, 2023
Posted by: Jess2010
[This review was collected as part of a promotion.] It has helped me taking amazing family photos and storing all my information to my calendar even down to appts from me email put into my calendar automatically.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features and specs
on May 1, 2023
Posted by: Aj27harris
[This review was collected as part of a promotion.] To start the battery life on this phone is amazing, especially when compared to the note 20 ultra. Despite the large amount of screen on time that u use for games and videos the battery is still able to last throughout the day and evening. Additionally the camera on this is amazing and is able to capture extremely high photographs. Even when using the 100x zoom, the phone is still able to capture surprisingly good images
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on May 1, 2023
Posted by: Nic726
[This review was collected as part of a promotion.] The camera is hands down the best! Smooth running apps and seamless switching between them. I love this phone!
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is beyond compare
on May 1, 2023
Posted by: Evasquez
[This review was collected as part of a promotion.] I use my device for EVERYTHING, from banking to scheduling. No matter what I need to accomplish there is an app, or a feature that help me with day to day tasks
Written by a customer while visiting Samsung US
Customer Rating
3
Screen and camera quality are great but...
on May 1, 2023
Posted by: Tsunami485
[This review was collected as part of a promotion.] The screen is great for watching videos, playing games and looking at pics. The hardware doesn't seem to have any problems keeping up.
Photo quality is also fantastic. Good color and lighting everytime.
My problem comes with network connection and messaging. My phone drops connection a lot and many messages from friends aren't being received. And every so often they also don't receive messages I send. I have gone through all the troubleshooting and nothing seems to be able to fix this issue. It has been very frustrating.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi there Tsunami485, thank you for your feedback on your Samsung Galaxy S23 Ultra. We are so happy to hear you are enjoying watching videos, taking pictures, and the processing speed of your new device. If you have reached out to your carrier to ensure you have consistent coverage in your area, and are still experiencing difficulties with coverage and texting on your device, we have provided a link to the Samsung Support Team for further troubleshooting assistance and other options that may be available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The ease of sending emails and replying with the p
on May 1, 2023
Posted by: PattyCakes06
[This review was collected as part of a promotion.] I use my device for work and sports schedule for my sons baseball travel team. I love every feature of this phone and the camera is absolutely amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had yet.
on May 1, 2023
Posted by: JustSin17
[This review was collected as part of a promotion.] I use my S23 ultra for many things. The amazing 200 mp camera is way better than great and the 8k video recording definitely lives up to its specs. The high speed processing allows me to stream gameplay from my console with no problems so even playing the most graphically intense games work wonderfully. There has been no lag in the software at all no matter how many apps I open or windows I have opened it hasn't slowed down at all and I keep trying to push it to the limit. The Spen features are great too. Being able to translate or even take pictures wirelessly are very useful.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Astros88
[This review was collected as part of a promotion.] Good phone, good battery life,great graphics, like the stylus.
Written by a customer while visiting Samsung US