Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
The Power S23 Ultra Android
on May 1, 2023
Posted by: Love2game24
[This review was collected as part of a promotion.] This phone is the best phone I've had in awhile. I love to game, work off of, stream, and doodle. I would highly recommend this phone to friends and family.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an amazing camera!
on May 1, 2023
Posted by: Jayz4dayz
[This review was collected as part of a promotion.] Honestly, the camera equipped on this phone is an absolute monster. So many different options and features. Also everything runs very fast and smooth. I can't say enough great things about this phone. 10/10 recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on May 1, 2023
Posted by: SGS23FOREVA
[This review was collected as part of a promotion.] I absolutely love my s23 ultra! Had it a couple months and still haven't tried out all the features! Camera is amazing phone is gorgeous! Super fast function. I've been galaxy since the first commercial for swipe to text came out for galaxy s!! Will NEVER own a different brand!!
Written by a customer while visiting Samsung US
Customer Rating
5
Big jump from S21 Ultra
on May 1, 2023
Posted by: BuckeyeMCS
[This review was collected as part of a promotion.] Camera is night and day better than my S21Ultra. So much faster as well. Very happy
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned
on May 1, 2023
Posted by: Mosephus
[This review was collected as part of a promotion.] This phone is absolutely fantastic. I love the speed of the processor, the battery life, and the pen features. The cameras are the best I've ever used on a phone. I don't even use my DSLR anymore because the quality is so good and the options and editing software is easy to use. As useful as the pen is, my favorite feature is being able to take group pictures at the click of a button. Overall, if you are looking for a phone that has the power and features to manage all aspects of your life, your search is over. The S23 Ultra is a great companion.
Written by a customer while visiting Samsung US
Customer Rating
5
2 new phones
on May 1, 2023
Posted by: Steve76
[This review was collected as part of a promotion.] I switched my wife over from her IPhone to the Samsung Galaxy S23 Ultra when I upgraded from my Samsung Note 9. She has always been jealous of the pictures and video I could take with it and I told her the S23 Ultra would make those look bad, it did not disappoint either of us!
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but need to fix some issues
on May 1, 2023
Posted by: Latuyapr3088
[This review was collected as part of a promotion.] The phone camera is phenomenal and the functions are good but some apps like G pay, Facebook, and messager sometimes have issues that make the phone gets slow for a little bit. When I try to pay with the phone most of the time don't work and I have to scan more than two times. Everything else works perfect.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi Latuyapr3088, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We are so happy to hear you are enjoying the camera and functionality of the device. If you are finding the phone slowing down when using specific apps or functions, you can attempt to reset the refresh rate to automatically adjust or to a higher rate to see if that helps with the difficulty you mentioned. We have provided a link that will walk you through the steps to adjust the refresh rate. If this does not help resolve your difficulty, please reach out to the Samsung Support Team for further troubleshooting assistance. We appreciate you being a Samsung customer. -Elizabeth
Refresh Rate Settings
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rate Settings
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone that I have owned.
on May 1, 2023
Posted by: Eagleeyes
[This review was collected as part of a promotion.] I have owned a few Samsung Galaxy phones through the years. This is without question the best phone that I have ever owned. I particularly like the pen that comes with it for taking notes. I have absolutely no regrets purchasing this phone.
Written by a customer while visiting Samsung US