Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
New phone lover
on March 15, 2023
Posted by: Queezyb
[This review was collected as part of a promotion.] My phone is used for personal reasons and work. I like the phone but I don't know enough about it just yet to be in love. I know there are tons of features that are not being utilized due to unfamiliarity. I'm sure this will change over time.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Good day Queezyb, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. You're right Queezyb, the Galaxy S23 Ultra has so many settings and features that you can customize to your liking. For your convenience I have included a quick link below with your device manual to help you become more familiarized with all that your Galaxy S23 Ultra has to offer. Please feel free to reach out to Samsung Support with any questions you think of or if you would like to share any additional feedback with us. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Left iPhone Behind
on March 15, 2023
Posted by: CyrusS23U
[This review was collected as part of a promotion.] Samsung S23 Ultra has certainly created a platform that made it very tempting to migrate to the new phone. Providing two options for bio-metrics is a significant value to ensure that more volatile PIN is not used when FaceID fails. The customization options provide options to organize and set up the phone however works best versus being dictated to by the phone.
The battery life is also another significant step forward for Samsung & Android. From feedback and reviews online the S23 Ultra lasted within 30 minutes of the iPhone 14 Pro Max. During the transition I carried both phones on business trips and used both equally to make sure all of the features were comparable.
My only challenge is the Apple ecosystem that I am fully embedded in. The integration of iPhone in to MacOS and AppleTV allows for significant interoperability. Also, hoping for a blue box for messaging option that will make this phone outstanding.
The battery life is also another significant step forward for Samsung & Android. From feedback and reviews online the S23 Ultra lasted within 30 minutes of the iPhone 14 Pro Max. During the transition I carried both phones on business trips and used both equally to make sure all of the features were comparable.
My only challenge is the Apple ecosystem that I am fully embedded in. The integration of iPhone in to MacOS and AppleTV allows for significant interoperability. Also, hoping for a blue box for messaging option that will make this phone outstanding.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 15, 2023
Posted by: Lovetoteach
[This review was collected as part of a promotion.] I love the S Pen features. The ability to annotate screen shots, photos, and the calendar make this device a powerful tool. The screen is super clear. And, I get two full days of battery power. Great phone!
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra has great features
on March 15, 2023
Posted by: Ravindra
[This review was collected as part of a promotion.] 1) Excellent battery life 2) Fast performance 3) Large, bright display
4) S Pen is still unique to the Ultra
4) S Pen is still unique to the Ultra
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S Yet
on March 15, 2023
Posted by: OceanTXC
[This review was collected as part of a promotion.] I've owned several Samsung phones over the years, and they just keep getting better with more powerful features and cameras. The S23 Ultra combines much of what the discontinued Note series took away. I use this phone more than my laptop for just about everything.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade!
on March 15, 2023
Posted by: Christopher
[This review was collected as part of a promotion.] I haven't had a new phone since 2018. My last model was the Samsung Galaxy S9+. It was very useful with everyday activities, having this new model the Samsung S23 Ultra reminds me of the Note I had in 2015. Great features, excellent user face, amazing camera, and all around sleek design.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra an Excellent phone!!
on March 15, 2023
Posted by: mad4sewing
[This review was collected as part of a promotion.] This is an amazing phone. I absolutely love the beautiful display. The camera is excellent and creates a very detailed image.
Some other phone features include face and fingerprint recognition, motion smoothness, and eye comfort shield for those who have issues with displays. It also has features such as multi window, split screen or full screen view, and an awesome S Pen for coloring, drawing, or just signing documents. If you like the S Pen, you can use it to write and the program will convert your handwriting into text so you don't have to tap a screen keyboard anymore! There is so much more, but I am running out of room.
Some other phone features include face and fingerprint recognition, motion smoothness, and eye comfort shield for those who have issues with displays. It also has features such as multi window, split screen or full screen view, and an awesome S Pen for coloring, drawing, or just signing documents. If you like the S Pen, you can use it to write and the program will convert your handwriting into text so you don't have to tap a screen keyboard anymore! There is so much more, but I am running out of room.
As for things I would like to change....I would round the corners of the phone because the square corners are a little uncomfortable on your palms. The phone is a bit heavy also, but I will get used to it. Lastly, I would advise the developer to make the finger biometrics a little less fussy. I have a wide thumb and it doesn't always work when I press the finger print scanner. That gets frustrating.
All in all, I think Samsung has done a fantastic job again.
Written by a customer while visiting Samsung US
Customer Rating
5
Most wonderful phone I have ever got
on March 15, 2023
Posted by: Sammy1212
[This review was collected as part of a promotion.] Since I am 15 years old first phone I got it was Samsung galaxy S3 and until now I have never ever moved to different company, I just moved from S3 to S5 to S7 to S9 to S21+ and now I have the mostly wonderful phone SAMSUNG GALAXY S23 ULTRA💖
I got the Samsung galaxy S23 ultra on February, I saw super surprised, the phone is excellent, what I love in it the camera is above what I was expecting, the battery is last for many hours.
It's really great phone and I will never change to different company
Samsung I love you and thank you for this amazing s23 ultra
It's really great phone and I will never change to different company
Samsung I love you and thank you for this amazing s23 ultra
Written by a customer while visiting Samsung US