Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great battery life
on March 15, 2023
Posted by: Fplata23
[This review was collected as part of a promotion.] I literally only charge my phone once every two days
Written by a customer while visiting Samsung US
Customer Rating
5
Best by far!
on March 15, 2023
Posted by: BeachBum
[This review was collected as part of a promotion.] This is the best Galaxy by far. Love the stylus that has been added!. The phone is super fast, amazing color, and the camera is just wow!. The battery life is great. Lasts several hours longer than my note 20 plus. Fingerprint reader is greatly improved. My music plays seamlessly. Overall this is just an amazing phone and I couldn't be happier!
Written by a customer while visiting Samsung US
Customer Rating
5
From bar to Fold and back again
on March 15, 2023
Posted by: DCSkells
[This review was collected as part of a promotion.] I miss my Note 20 Ultra and went with a Z Fold 3, but I needed to go back to a bar phone and decided on the S23 Ultra. I can say that I missed having the SPen inside the phone and always accessible. The performance is over the top and better than I could have imagined. The camera is spectacular and best of all, my iPhone friends have to shut up about battery life. This phone outlasts most of their iPhones and hands down is more feature rich. I managed to get several of them to switch to the S23 series and NONE of them complained! Keep up the great work and keep these spectacular phones coming!
Written by a customer while visiting Samsung US
Customer Rating
5
Love the battery life!!!
on March 15, 2023
Posted by: Schmide
[This review was collected as part of a promotion.] Great for daily use, fast, always loved samsung. Love the battery life.
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on March 15, 2023
Posted by: ultralover23
[This review was collected as part of a promotion.] i love the note series this ultra is amazing best camera ever love the astro mode great phone highly recommend
Written by a customer while visiting Samsung US
Customer Rating
3
Needs fine tuning
on March 15, 2023
Posted by: Outdoorsman
[This review was collected as part of a promotion.] I had a Samsung s22 Ultra and notice that the 100x zoom at the Moon wasn't as clear as the S21 Ultra.. Not evan close to my surprise.
So being that my s22 ultra was only 6 months old I was looking to downgrade just to get that s21 Ultra effect in photo/imaging. But i saw the new s23 ultra and heard about the upgraded camera , so I went ahead and traded in and got the new s23 Ultra and to my surprise the same result blurry not as crisp as the S21 Ultra and you have to use the camera filters to clean it up just to get a clear image. Also the phone glitches when scrolling from Time to time. I notice I get dropped calls now on occasion, it could be where I live but I haven't had that experience before with my other phones.
If you have an S21 Ultra take a photo of the Moon and then compare it to the s23 ultra photo of the Moon and you decide which one takes a crisper photo, because i have the photos to prove it. If anybody has an S21 Ultra keep it. Wait until the s23 ultra gets fine tune with upgrades or a newer updated model. Hopefully.
This Is just my experience and perspective .
So being that my s22 ultra was only 6 months old I was looking to downgrade just to get that s21 Ultra effect in photo/imaging. But i saw the new s23 ultra and heard about the upgraded camera , so I went ahead and traded in and got the new s23 Ultra and to my surprise the same result blurry not as crisp as the S21 Ultra and you have to use the camera filters to clean it up just to get a clear image. Also the phone glitches when scrolling from Time to time. I notice I get dropped calls now on occasion, it could be where I live but I haven't had that experience before with my other phones.
If you have an S21 Ultra take a photo of the Moon and then compare it to the s23 ultra photo of the Moon and you decide which one takes a crisper photo, because i have the photos to prove it. If anybody has an S21 Ultra keep it. Wait until the s23 ultra gets fine tune with upgrades or a newer updated model. Hopefully.
This Is just my experience and perspective .
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi Outdoorsman... Thank you for your feedback of the Samsung Galaxy S23 Ultra. We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. I've attached some links that will help you achieve the perfect shot! Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet photos and videos are blurry or dark
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Galaxy phone or tablet photos and videos are blurry or dark
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on March 15, 2023
Posted by: Brien99
[This review was collected as part of a promotion.] Love this new S23 Ultra. The camera is fantastic. The quality of pictures and video is radically better than my old Note 8. The battery is another significant improvement. I am able to go 2 days without charging. I am more of a business user and lite media, not a gamer.
Overall, love this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
My New Favorite Companion is the Galaxy S23 Ultra!
on March 15, 2023
Posted by: timelam
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S23 Ultra and couldn't be happier with my decision! This phone has exceeded my expectations in every way. From the moment I unboxed it, I was blown away by the sleek design and premium build quality.
The 6.9-inch AMOLED display is a visual feast, making every image and video come to life with incredible detail and color. Gaming on this phone is an absolute joy, and the battery life keeps me going all day long without needing a recharge.
As a photography enthusiast, I am thoroughly impressed with the 200MP camera. It allows me to capture breathtaking shots with ease that are on par with, or better than, more expensive DLR cameras. Low-light performance is also exceptional, giving me the freedom to explore my creativity day or night.
The S-Pen is added bonus. I haven't used a stylus since the PocketPC days and I'm loving the nostalgia and newfound usefulness of it. Another hidden gem is DeX, which is a hugely under-advertised productivity feature. DeX has the potential to become the future of mobile computing.
I do have a couple of gripes. First, I wish the camera lens were flush with the back of the phone. I would gladly endure a slightly thicker phone for a sleeker design. Second, there are apps that I can't uninstall.
Overall, the Galaxy S23 Ultra has become an indispensable part of my daily life, and I can't imagine using any other phone. Highly recommended!
Written by a customer while visiting Samsung US