Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Near perfection
on December 31, 2023
Posted by: Suprme23
[This review was collected as part of a promotion.] I use my phone for streaming,photography social media.
All of which my Ultra does in spades!
Coming from A52 the subtle changes are eye opening this screen is crazy.
Multitasking is a breeze with this beast .
The personalization is 5 stars at the least!!!
I almost want to upgrade to see where this journey goes.
Regardless of if I do upgrade or not I'm in good hands with s23 ultra.
All of which my Ultra does in spades!
Coming from A52 the subtle changes are eye opening this screen is crazy.
Multitasking is a breeze with this beast .
The personalization is 5 stars at the least!!!
I almost want to upgrade to see where this journey goes.
Regardless of if I do upgrade or not I'm in good hands with s23 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
too many drop singnales
on December 31, 2023
Posted by: trucker72
[This review was collected as part of a promotion.] I use my phone for work too help me around the city's so mostly gps an my music but do to my position as a otr driver I have the ability to use it around many places...an it's all the same u say it has 5g an it dosent operate well ... so all in all its ok if I could use or change providers I will but do to the same oppperating system it's all the same ...
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Howdy Trucker72,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at, "Issues with mobile network connection on Samsung phone or tablet" when you are in a safe place to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your mobile connection, linked below. Please be aware 5G availability in some areas may be limited. However, "Use 5G on Galaxy phones and tablets" does also offer some troubleshooting steps towards the bottom of the article if you're interested in troubleshooting your connection. Please feel free to contact Samsung Support if you have any questions for us after reviewing the provided resources or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at, "Issues with mobile network connection on Samsung phone or tablet" when you are in a safe place to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your mobile connection, linked below. Please be aware 5G availability in some areas may be limited. However, "Use 5G on Galaxy phones and tablets" does also offer some troubleshooting steps towards the bottom of the article if you're interested in troubleshooting your connection. Please feel free to contact Samsung Support if you have any questions for us after reviewing the provided resources or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Written by a customer while visiting Samsung US
Customer Rating
5
switching from Note 10+ to this
on December 31, 2023
Posted by: JmanAKAJTheMan
[This review was collected as part of a promotion.] I loved, the note 10+, loved it so much I had a second one instead of updating to the 20. But the Note is no longer a option, the Galaxy 23 Ultra was its replacement. I will admit I was nerves about losing g all the functionality of the Note line, but my fears weren't necessary. The S23 Ultra has all the same things that made me love the Note line and more. It is a great work phone, being able to sign contracts and take notes during a meeting. Being about to pull the pen for instant reminders, being able to doodle or draw out a full drawing from my imagination. The Note does it all and more and the Dex is useful more than I thought it would be when traveling. And the power of the device to be able to keep up and even out pace me showing I could achieve even more. I love the Note line and glad to see it hasn't died out with the S 23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its fantastic
on December 31, 2023
Posted by: SamsungConvert
[This review was collected as part of a promotion.] I use it for everything. Has best audio and video I've had yet. The visual clarity is superb. Hearing calls are really clear. Love to take pix with it samsung mskes iu so enjoyable so not to miss those importent can't miss shots!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best quality in photos and video.
on December 31, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The best phone on the market, exceptional performance. Their cameras have great image and video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing that happened for me.
on December 31, 2023
Posted by: Hakaishin
[This review was collected as part of a promotion.] I always wanted to buy a samsung note series or the legend S series. But I was a student back then and couldn't afford it that time. As I bought S23 Ultra recently, everyday my happiness is increasing exponentially. So the experience goes in following order.
1) Gaming: As every child's dream is to have best of the tech specs while gaming, which for me is undoubtedly S23 ultra. The huge 6.8' screen with the super amoled x2 and Qhd+ display has surely surpassed my imaginations on gaming with S series. With 120fps in my current favorite game Call of Duty Mobile, it surely incinerates the enemies.
2)Battery: Battery is the best of the best with this kind of feature rich device (that to with such kind of display and fps). Especially, for a gamer I could play non stop for 7hrs without charge.
3)Camera: There are no words for the camera. The super slomo, 10mm sensor, uhd 60fps recording, 8k recording in a mobile!! The RAW MODE (a world within), Astro photography, and the list goes on. It's my go to device for pictures and recordings.
Work: As now I'm earning, and I take (or been taking) lecture notes, study notes or meeting notes on my laptop (no physical books), when I lay down on my bed(after long hours before my desk) I use S-pen which works excellent on my onenote, Notion, Roam Research. And the S-pen is a GAME CHANGER!!
And I use the galaxy watch 6 classic, galaxy buds 2 pro, which are a huge + for my samsung devices. I'll write specific reviews for each of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone out
on January 1, 2024
Posted by: Julex69
[This review was collected as part of a promotion.] Samsung is making the best cellphones, there is no equal or substitute to the Galaxy line of phones - with models of all shapes, sizes, colors and price to fit your needs, wants and budget.
My Samsung Galaxy S23 Ultra (the "top of the line" flagship model) is not only the best phone I have ever owned, but is quite simply the greatest piece of tech I've ever owned!
From the absolutely ridiculous 200mp camera with its binocular like zoom capabilities (unlike any phone or camera I have ever seen) to the included S pen and its many quality uses, I couldn't be happier. I can fast charge up to 45w to recharge with effortless speed and little time wasted or I can wireless charge at 15w and even share my charged battery wirelessly and charge a friend's phone or my Galaxy watch / Galaxy Buds.
Finally, with Samsung Galaxy and DEX I essentially don't just have a phone but a full computer experience ready to be launched on my full screen monitor and TVs either wirelessly or with a hdmi to usbc cable. Now I can experience my S23 Ultra like a full desktop computer and use my regular PC keyboard, mouse, speakers etc.
I could go on and on but put simply Samsung Galaxy phones have awesome build quality and service if ever needed packed along with cutting edge specs abundant with more exclusive features and/or tech than you'll find anywhere else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent evolution and improvement
on January 23, 2024
Posted by: Liyismel
Expertise:Expert
I must say that I really loved the device. Many improvements in the battery and efficiency, I love these products and their quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US