Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
S23 ultra camera problems
on December 23, 2023
Posted by: Camerabad
[This review was collected as part of a promotion.] I have had my Samsung galaxy s23 ultra less than a year and my front selfie camera does not work!!!! Can't get it fixed without mailing in.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Aloha Camerabad,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Take a look at, "Issues with Camera app on Samsung phone or tablet" when you have some free time out of your day to do some troubleshooting to help resolve what you have been experiencing with your device. Let us know if you have any questions afterwards or if you would like any further assistance by reaching out to Samsung Support. We're here to help you in every way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Take a look at, "Issues with Camera app on Samsung phone or tablet" when you have some free time out of your day to do some troubleshooting to help resolve what you have been experiencing with your device. Let us know if you have any questions afterwards or if you would like any further assistance by reaching out to Samsung Support. We're here to help you in every way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, excellent investment
on December 23, 2023
Posted by: Leena23
[This review was collected as part of a promotion.] Because of my work, I do have to work from my phone very often. There's a lot of documentation edited and created, as well as constantly notes taking and taking/sending lots of pictures.
All of this tasks are done flawlessly. I do not have issues with the performance of the phone even when I'm on a phone call on speaker and taking notes at the same time.
Overall this is a great device were you need it to work (like me) or as just a smart device because the Bluetooth connectivity is great, screen quality is amazing for movies/watching Netflix and is not too heavy.
Another remarkable aspect is the personalization of the interface of the operative system as well as the themes Available for it on the theme store.
I do enjoy this device a lot and definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on December 23, 2023
Posted by: HouseofSansung
[This review was collected as part of a promotion.] By far the best smart phone on the market. I've been using Samsung products for years now and I have yet to be dissatisfied. From phones, to earbuds, to tv's, to watches, to appliance. Anything else in my home would be uncivilized
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market and super fast device
on December 23, 2023
Posted by: Henrukii
[This review was collected as part of a promotion.] I love the S23 ultra its perfect for everything, a great device for contruction planners and taking amazing pictures of the job. I enjoy using my phone for gaming streaming etc. You can't go wrong with Samsung it's the best I personally recommend the S23 ultra, it's perfect for everything. I love my Galaxy S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AMAZING! Super happy with it!I the a
on December 23, 2023
Posted by: Chickymama
[This review was collected as part of a promotion.] I really love the camera and I love how the pen is tucked inside again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on December 23, 2023
Posted by: FrostydFlake
[This review was collected as part of a promotion.] Used for personal email & calls and work emails & calls; gaming, socials, and photos. All works smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best powerhouse phone
on December 23, 2023
Posted by: PyrEnd
[This review was collected as part of a promotion.] I am a heavy user, so I squeeze the power out of this phone a lot. I emulate retro games like PS2, and also I stream videogames from my computer to my S23 Ultra via Moonlight and thanks to the WiFi6 I just get a seamless experience.
On the other hand, I take notes on the phone so the SPen is convenient for me, I browse and draw with it and copying/pasting is easier than ever; whenever I take the SPen out of the phone is because I'm about to do something that any other phone can't do at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an awesome camera.
on December 23, 2023
Posted by: Lovinglife5854
[This review was collected as part of a promotion.] Samsung has done themselves proud with the Galaxy S23 ultra. The camera takes beautiful pictures and video. I love how easy it is to use, from novice to expert. The battery life has surprised me by how long it lasts. I also really like the stylus that accompanied the phone. I give the Galaxy S23 ultra two thumbs up. Great job Samsung.
Value
5
Written by a customer while visiting Samsung US