Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I love my new S23 Ultra!
on December 14, 2023
Posted by: SamsungProductLover
[This review was collected as part of a promotion.] I use my S23 Ultra for everything....mostly as a Desktop and it works so great! Samsung has done an outstanding job with this product! I love the storage availability. I have a lot of apps. that I use for work and I can installed them without worrying about running out of storage!
Yes, it's expensive, but it's worth it! Kudos to Samsung for producing a very user-friendly interface product!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good, Not the Best Galaxy I've Owned
on December 14, 2023
Posted by: JohnTheRevelator
[This review was collected as part of a promotion.] I feel like it's a great device. Camera and storage are fantastic. Although, I've had many, many issues with sharing content, images, also daily app crashes. Overall, I love it, but I'm not in love with what's supposed to be the best phone on the market. Needs improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone needs external storage
on December 14, 2023
Posted by: CamEnvision
[This review was collected as part of a promotion.] Great phone for all , needs an external storage slot. Stylist is nice addition from the note series. Price is a bit steep for not much new features. Screen is very crisp. Pictures and videos are very nice. Phone runs games very well. If this phone had external storage for photos and videos I would give it 5 stars. People need a better reason to upgrade phones especially when the prices are as much as a used Honda civic. Phone prices need to lower or we need better features for the phone to last longer. Screens are very expensive to fix , close to the value of the phone itself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Once great now good
on December 14, 2023
Posted by: Tythesly
[This review was collected as part of a promotion.] I have always been a huge fan of the Galaxy series. My first smartphone ever was a Galaxy S3 haha. Can't complain about the phone too much. Graphics are great, haven't had many speed issues and the camera is amazing. My only gripe is when Samsung became greedy and removed the expandable storage. I switched my old phone to the new and learned I could no longer keep my photos and videos on a separate SD card really upset me. Their answer was to either get a phone with bigger storage or buy a USBC flash drive I could just plug into it. Every time I get a new phone I Hope they do the right thing and give us this option back. Until that happens I can never give this phone or the company five stars.
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hello there Tythesly,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. When you have an available moment, take a look at the article titled, "Manage storage on your Samsung Galaxy phone" to learn about the various storage options that are available to you on your Galaxy S23 Ultra. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. When you have an available moment, take a look at the article titled, "Manage storage on your Samsung Galaxy phone" to learn about the various storage options that are available to you on your Galaxy S23 Ultra. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of a Device 💛
on December 14, 2023
Posted by: Agapeone7
[This review was collected as part of a promotion.] I use the phone for photo editing on a daily basis, and play multiple games as well. The phone is so fast it blows me away. The graphics are outstanding they catch me by surprise everytime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on December 14, 2023
Posted by: Dentech
[This review was collected as part of a promotion.] Great battery life, awesome screen clarity. hanldes gaming with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and awesome large screen
on December 14, 2023
Posted by: SpartanFlameOn85
[This review was collected as part of a promotion.] This phone works great for both of my jobs my 9-5 & driving uber. The large screen is super helpful with being able to see and use the keyboard. The camera has an amazing zoom capability, even with my shakey hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great except in camera and app lock
on December 14, 2023
Posted by: Noobxd
[This review was collected as part of a promotion.] When I try to use camera in 2x portrait and the results are very cheap
When it comes app lock feature we have to download separate app for it . And also I really miss network speed metre in this phone
When it comes app lock feature we have to download separate app for it . And also I really miss network speed metre in this phone
Value
4
Written by a customer while visiting Samsung US