Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I love it!!
on November 13, 2023
Posted by: Loveworthy82
[This review was collected as part of a promotion.] I use my device for personal and work. I love the camera feature and how clean and sharp the pictures come out. I love the pen included with the phone. My battery lasts a full day. I have a lot of space which is great for my work. I love that it gives reminders for important updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for my usage
on November 13, 2023
Posted by: FracturedAngel
[This review was collected as part of a promotion.] I got the 512GB and it operates as it should even with having multiple apps running at once. The cameras are amazing! The only thing that it doesn't have, that I'm kind of annoyed with, is the sensor for checking your HR or Oxygen levels. That was in my s10+...so to not have it in the s23 ultra seems more like just another push for you to spend more money and buy the galaxy watch. There's no other reason that a phone as sophisticated as this is, not to have that included. I will say I like having the spen, when I need it for usually photo editing or drawing...and that it has a place that keeps it so I don't break or lose it. I'm not a One UI user, so I can't say anything about that. Overall, the battery lasts long enough, that I don't need to charge it everytime I look at it(probably a full day, including while at work... so not like fullb24hr usage) and it charges very fast when the correct equipment is used! The quality is also fantastic, as im a pet groomer... and the phone gets dropped and kicked off the table A LOT, and gets wet frequently(like dropped in a tub of water, wet) and still performs as if I just got it in July. I do keep a case on it, but that's not full proof, and with as much as it gets thrown around n dropped, the quality shows. It's basically a mini computer in my hand, and that is what I wanted... moreover why I traded up to it from the s10+, instead of a lower model. It does everything I need to do on a computer without my needing a cp also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 13, 2023
Posted by: Rafaellr
[This review was collected as part of a promotion.] I used my s23 ultra on streaming, games, pictures is amazing phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on November 13, 2023
Posted by: Penchito
[This review was collected as part of a promotion.] Phone Is overall good but does not have the wow factor galaxy phones used to have, they are really good but are missing innovation.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Good day Penchito,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if we can assist you further. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if we can assist you further. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features!
on November 13, 2023
Posted by: PhotoTakingBabe
[This review was collected as part of a promotion.] Personally the camera on this phone is the best! I love taking pictures of my family and outside!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Flagship.
on November 13, 2023
Posted by: Qwerty
[This review was collected as part of a promotion.] Camera is best in class. Screen is phenomenal. Battery is more than large enough for a whole day of average use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great phone.
on November 13, 2023
Posted by: Kevdog
[This review was collected as part of a promotion.] My phone has been very dependable thru whatever and in any weather. I would upgrade but this phone has never let me down. I used it for work, play and more. The battery is top notch and the pictures it can take are awesome. The updates have been flawless and I am in the Software Application Industry over 15 years =)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Dedicated Samsung buyer since the Galaxy S3
on November 13, 2023
Posted by: 8bitEmoji
[This review was collected as part of a promotion.] First off, the Camera is amazing! I have gotten so many great pictures. The UI is mostly smooth but does lock up sometimes and I can't close and app or open the keyboard. I'm really disappointed at the removal of the BP, heart rate monitor, and IR remote. I haven't had a computer in 3 years so this device IS my only device. I don't regret getting rid of my computer with this phone.
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hello 8bitEmoji,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't done so already, please ensure that the software on your Galaxy S23 Ultra has been updated to the most current version that is available, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't done so already, please ensure that the software on your Galaxy S23 Ultra has been updated to the most current version that is available, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US