Customer reviews from hp.com
HP - USB Type C,USB Type A Docking Station - Black
Average customer rating
4.3
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
73
4 Stars
9
3 Stars
5
2 Stars
3
1 Star
12
84%of customers recommend this product.
(
52 out of
62)
Customer Reviews for HP - USB Type C,USB Type A Docking Station - Black
Posted by: Disappointed in VA
Verified Purchase:Yes
Despite being told by your sales department that the item would work with my previously purchased HP laptop, it does not. I haven't been able to return it, despite talking to 9 people, so far. Your return process is nothing less than horrible and I will never buy another HP product again.
Written by a customer while visiting hp.com
Posted by: Mkrish
Verified Purchase:Yes
Good for three monitors with my Dell Latitude (USB 3.0) as well as MCB 2015 (needs Display Link driver). USB C on my Dell is not detecting monitor if I unplug and plug it back, needs restart every time. Any advice would be helpful.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Zzz3
from Indiana
Verified Purchase:Yes
Docking station did not work when received. Decent looking dock but it would not recognize external monitors.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: AnneRaye
Verified Purchase:Yes
I purchased this hub on the recommendation of an HP tech support online chat. It does not work with my laptop. Don't buy until you have talked to a tech person in hub support (specifically) to be sure the hub is compatible with your laptop.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: RogerF
from Alabama
Verified Purchase:Yes
This was recommended by HP chat assistant for the ZBook G5. The G5 is unable to run at full power because there is not enough power coming from the 120W supply. Really disappointed with the chat service and the product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Gemma HP Inc, HP Team, June 19, 2020
Hi Customer,
We are sorry to hear that the USB-C/A Universal Dock G2 did not meet your requirement and please allow us to serve you better. We have several different “ZBook G5” models. The one that will have the best user experience is the Hook dock: HP Thunderbolt Dock w/Combo cable, please check the details here:
https://store.hp.com/us/en/pdp/hp-thunderbolt-dock-g2-with-combo-cable
This dock offers 230W of power so it is not necessary to connect an external power source in addition to the USB-C cable. It will also provide Thunderbolt speeds to external thunderbolt devices which is 40Gbps.
If you wish to use the current dock, you can connect the power cable to the notebook and continue to use the USB-C cable for dock functions. For more details please get in touch with our customer support at https://store.hp.com/us/en/cv/customerservice
We hope to serve you again.
Thanks,
Gemma
HP Inc
We are sorry to hear that the USB-C/A Universal Dock G2 did not meet your requirement and please allow us to serve you better. We have several different “ZBook G5” models. The one that will have the best user experience is the Hook dock: HP Thunderbolt Dock w/Combo cable, please check the details here:
https://store.hp.com/us/en/pdp/hp-thunderbolt-dock-g2-with-combo-cable
This dock offers 230W of power so it is not necessary to connect an external power source in addition to the USB-C cable. It will also provide Thunderbolt speeds to external thunderbolt devices which is 40Gbps.
If you wish to use the current dock, you can connect the power cable to the notebook and continue to use the USB-C cable for dock functions. For more details please get in touch with our customer support at https://store.hp.com/us/en/cv/customerservice
We hope to serve you again.
Thanks,
Gemma
HP Inc
Written by a customer while visiting hp.com
Posted by: Anonymous
from California
Verified Purchase:Yes
I wish i could give it 5 stars, but the HDMI video doesn't work consistently with my HP elitebook 755 G5. More than half the time when I plug in the dock to the laptop, the keyboard and mouse work but the monitor says "no signal". (Plugging the hdmi cord directly into the laptop works fine, so it's definitely the dock). All drivers and firmware is updated but still buggy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Posted by: Jojoprints
from Brooklyn, NY
Verified Purchase:Yes
Glad to finally be able to connect old products and new products using one universal dock. I am especially ecstatic to be able to connect my Apple Macbook Pro to (2) HP 27ec monitors then connect the (2) monitors right back in minutes without having to fuss with the wires behind my desktop or on the sides of my Macbook respectively. Also connected to my universal dock, include a 2 TB Lacie for external storage and connect that directly on my dock for quick and easy convenience for storage on either device when connected. Ethernet connected, HDMI to a 3rd display not far apart from my tech echo system and I have additional (2) USB ports and headphone jack to spare. Did I mention this sports a USB A to USB C adapter? Love this product. Recommending this to all my friends, colleagues and associates alike. Would certainly buy this again. Thanks HP!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from USA
Verified Purchase:Yes
Awesome, all in one product and easy to hook up my laptop.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com