Seems like color is off on only ink I have used so far
Response from StaplesBy March 3, 2021
Hi Joyce I am very sorry that your yellow seems off. I can understand why you rated this so low. With this type of printer if the settings are correct the problem is usually that the printhead needs cleaning. The cleaning routine is reached from the printer's menu. Contact the seller if the cartridge itself appears to be faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary Chris HP Care hp.com/support
So far all are fine except the Magenta which didn't print at all. It showed as full but I had to replace it and the replacement is fine.
Response from StaplesBy February 24, 2021
Hi I am very sorry that the one cartridge didn't work for you. It is unfortunate that this happened. You can contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support