When i put in the cartridges my printer did not work i got an error message that the one or all cartridges were damaged. so im very upset that i spent that much money
Response from StaplesBy September 14, 2021
Hi Zoraida I am sorry that you have had this experience. I can understand your disappointment when the cartridges did not work. You can contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Will never understand why printer ink is sooooo pricey! Gotta be a HUGE profit product for these companies. Actually aftermarket ink works just as well for half the price.
The cyan cartridges in all three packages do not work at all. I have run all diagnostics prompted by the printer to troubleshoot the problem with no luck.
Response from StaplesBy September 2, 2021
Hi Sharon I am sorry that it seemed like you didn't have any luck with the cartridges. It sounds like you'll just need to return them. The seller is responsible for the product you bought from them. Here is a link to the return policy: staples.com/sbd/cre/help-center/returns-policy Mary HP Care hp.com/support